Machine Operator

Westrock Coffee Company•Conway, AR

About The Position

The Machine Operator is responsible for the overall quality and efficiency of a coffee packaging machine and indirectly leads machine crews. The primary objective is to ensure the safe operation of the machine while meeting production and waste goals. This position reports to the Production Manager. The operator runs, programs, adjusts, inspects, and cleans packaging equipment; follows manufacturing specifications and work orders; and troubleshoots basic to moderate operating issues. The role also involves managing packaging and palletizing, completing production and maintenance documentation, submitting quality samples, and following safety and quality protocols.

Requirements

High school diploma or GED.
Ability to communicate effectively through speaking, writing, active listening, and taking instructions.
Good leadership and training skills.
Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
Ability to collaborate across the operation to achieve goals and objectives.
Ability to work in a fast-paced environment and handle multiple tasks.
Ability to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability are expected.
Quick troubleshooting and problem-solving skills.
Ability to follow specifications and manuals.
Basic math skills.
Mechanical aptitude, including comfort using tools to make simple repairs.

Responsibilities

Operate production equipment safely and efficiently to meet production and waste goals.
Complete required equipment documents and checklists, and report malfunctions to a supervisor and maintenance.
Interpret work orders and instructions to ensure the correct materials and specifications are followed.
Troubleshoot and resolve basic to moderate operating difficulties.
Ensure coffee has had adequate time to gas off.
Complete changeover documentation, notify line support when changeovers are needed, and request the appropriate film, filters, and boxes for the packaging line.
Use a computer to open the appropriate coffee bin.
Enter item information at a data-entry console to print the correct item labels.
Program the packaging machine for the item being run using the manufacturing specification sheet.
Adjust packaging equipment for the appropriate case size and adjust coffee amounts per package within specified ranges without stopping production.
Manage packaging by closing and labeling boxes and sending them through a tape machine.
Conduct visual, weight, and seal inspections of packages during operation.
Identify and segregate nonconforming goods for proper disposition.
Move boxes from the conveyor belt onto pallets and stack them appropriately.
Complete tickets for each pallet, including item number, date, and case count.
Record shift downtime and explain its cause.
Complete maintenance work request forms when a machine requires mechanic service.
Clean the machine with an air hose and sweep the work area as needed to prevent dust on the packaging line.
Check packaging machines and complete a changeover sheet to ensure the bags on the line are correct.
Collect and submit required quality-assurance samples.
Follow quality-system and safety protocols, including safe equipment operation, wearing proper PPE, maintaining clean and organized work areas, and contributing to safety goals.
Perform other duties as assigned.