Machine Operator

Westrock Coffee•Conway, AR

About The Position

The Machine Operator is responsible for the overall quality and efficiency of a coffee packaging machine and indirectly leads machine crews. The primary expected result is safe operation of the machine. The position reports to the Production Manager and performs production, quality, documentation, troubleshooting, cleaning, and material-handling tasks to support packaging operations.

Requirements

High school diploma or GED.
Ability to communicate effectively through speaking, writing, active listening, and following instructions.
Good leadership and training skills.
Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
Ability to collaborate with all parts of the operation to achieve goals and objectives.
Ability to work in a fast-paced environment and handle multiple tasks.
Ability to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability are expected.
Quick troubleshooting and problem-solving skills.
Ability to follow specifications and manuals.
Basic math skills.
Mechanical aptitude, including comfort using tools to make simple repairs.

Responsibilities

Operate production equipment safely and efficiently to meet production and waste goals.
Complete required equipment-operation documents and checklists, and report malfunctions to a supervisor and maintenance.
Interpret work orders and instructions to ensure the correct materials and specifications are followed.
Troubleshoot and resolve basic to moderate operating difficulties.
Ensure coffee has had adequate time to gas off.
Complete changeover sheets, notify line support when a changeover is needed, and request appropriate film, filters, and boxes for the packaging line.
Use a computer to open the appropriate coffee bin.
Use a data-entry console to enter item information and print correct item labels.
Program the packaging machine for the item using the touch-sensitive computer and manufacturing specification sheet.
Adjust packaging equipment for the appropriate case size and adjust coffee quantity per package to stay within specified ranges without stopping production.
Manage packaging by closing and labeling boxes and sending them through a tape machine.
Perform visual, weight, and seal inspections of packages during operation.
Identify and segregate nonconforming goods for proper disposition.
Move boxes from the conveyor belt onto pallets and stack them appropriately.
Complete tickets for each pallet, including item number, date, and case count.
Record shift downtime and explanations for it.
Complete maintenance work request forms when a mechanic is needed.
Clean the machine with an air hose and sweep the work area as needed to prevent dust on the packaging line.
Check packaging machines and complete changeover sheets to ensure the bags on the packaging line are correct.
Collect and submit required quality-assurance samples.
Follow quality-system and safety protocols, use appropriate personal protective equipment, keep work areas clean and organized, and contribute to established safety goals.
Perform other duties as assigned.