Machine Field Tech II

Warren CAT • Hugo, OK

2d

About The Position

The Machine Field Technician II provides high-quality equipment repair service to respond to customer needs in a positive, caring, and timely manner and ensure maximum value for work performed. The role completes repairs and related documentation, diagnoses and troubleshoots equipment problems, tests and verifies repairs, and mentors Machine team members. The position requires travel up to 40% and is designated safety sensitive.

Requirements

• High school diploma or GED, three to five years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
• Clean driving record.
• Ability to obtain a CDL within 90 days of hire for field assignment; must be at least 21 to be assigned and operate a field vehicle.
• In-depth knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes and rigging equipment.
• Must be certified in air-conditioning.
• Flexibility to work various schedules, including shift work, required overtime, and on-call work.
• Must be able to obtain or currently possess adequate tooling to perform duties.
• Successfully complete the Work Steps assessment.

Responsibilities

• Complete assigned jobs and tasks to meet flat-rate times and re-do metrics.
• Complete related paperwork and access required databases accurately and promptly, including work orders, parts orders, JSA, DBS, SIMS, SIS web, and STW.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Provide accurate information to management for quoting.
• Diagnose and troubleshoot problems, recommend repairs, and perform critical machine and engine repairs and adjustments.
• Test and verify the correct operation of repairs and adjustments.
• Apply general failure analysis and procedures to determine the proper diagnosis.
• Mentor Machine team members.

Benefits

• Comprehensive benefits package including health, dental, vision, and life benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED