Professional, Moves

JLL•San Antonio, TX

2d•Onsite

About The Position

As a MAC Services Lead at JLL, you'll be at the forefront of creating functional and inspiring workspaces for our clients. In this hands-on leadership role, you'll oversee a range of facility services including furniture delivery, relocations, reconfigurations, and small-scale projects that keep office environments running smoothly. You'll manage daily work requests, coordinate your team's efforts, and ensure timely completion of tasks in demanding, fast-paced corporate settings. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers the chance to develop both technical expertise and leadership skills. You'll serve as a critical link between clients, vendors, and internal teams, using your problem-solving abilities and technical knowledge to deliver exceptional service. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and as a MAC Services Lead, you'll play an essential role in bringing that vision to life through every workspace you help transform.

Requirements

1-2 years of Experience working in a corporate or professional office setting.
Previous experience with office furniture systems and workstation configurations
Proficiency in using computers and smartphones for work management and communication and Microsoft office
Strong verbal and written communication skills for interacting with diverse stakeholders
Proven ability to work independently and manage time effectively in fast-paced environments
Experience operating hand tools, power tools, and moving equipment safely
Valid driver license.
Physical capability to walk up to 8 hours per day as required by the role
Demonstrated ability to lift and push up to 75 lbs regularly
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

High school diploma or GED
Customer service experience
Background in facility services, workspace management, or related fields
Leadership or supervisory experience in a service-oriented environment
Familiarity with space planning concepts and furniture standards

Responsibilities

Coordinate and oversee furniture delivery, retrieval, and relocation activities to ensure efficient workspace transitions
Manage furniture repairs, workstation reconfigurations, and small projects from planning through completion
Approve timesheets, track and approve time off requests, and maintain accurate records of team activities
Conduct furniture and occupancy surveys to support space planning and optimization initiatives
Relocate employee belongings and crates to new work areas while setting furniture to established standards
Perform reporting within internal systems and consistently meet established deadlines
Communicate effectively with clients, vendors, and cross-functional teams in corporate environments
Utilize hand tools, power tools, dollies, and moving equipment safely and proficiently
Work independently to prioritize daily work requests and ensure all assignments are completed on schedule