MA Practice Efficiency Liaison

Shenandoah Valley Medical System•Martinsburg, WV
•Onsite

About The Position

Shenandoah Community Health (SCH) is here to bridge the gap in healthcare access. As a Federally Qualified Health Center, we tackle the challenges of cost, transportation, and language barriers to ensure everyone in our community receives the care they need. We offer a comprehensive range of services, including primary care for adults and children, women's health, behavioral health, and oral health. Plus, we provide additional support services such as on-site pharmacy, labs, and radiology. Working at SCH isn't just a job; it's a chance to make a real difference in the lives of your neighbors. Join our team and become part of the solution! Visit our website at Shenandoah Community Health to learn more.

Requirements

  • Must have the demonstrated ability to function effectively within a multi-disciplinary team.
  • Knowledge of lab testing, diagnostic equipment, and medical procedures and protocols is required.
  • Must have excellent communication skills not only in patient education but also in coaching of clinical team members.
  • Annual basic BLS/CPR certification is also required.

Nice To Haves

  • Previous experience working as an CMA is preferred.

Responsibilities

  • Participate in development of onboarding and orientation protocols for nursing staff.
  • Onboard and train new nursing staff on standard clinical workflow.
  • Regularly monitor and provide feedback to clinical team members on efficient collaboration between providers and nursing staff.
  • Be the go-to person in the clinic: provide on-going education and support to clinical team.
  • Demonstrate efficient clinical practices by running new providers during their orientation period.
  • Facilitate adoption of best practices with NextGen by clinical team.
  • Identify barriers to efficient practices and recommend potential solutions to leadership team.
  • As directed by the Clinical Nurse Manager, lead special projects related to practice efficiency.
  • Other duties as assigned.
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