REED WARD - MA/CMA/LPN

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

3d • Onsite

About The Position

Mountain View Hospital is seeking an MA/CMA/LPN for Reed Ward in Idaho Falls, Idaho. The role assists physicians with patient care and clinic operations, including appointment scheduling, chart management, routine testing, processing orders, and communicating information to patients. The employee is expected to provide courteous customer service to patients, providers, and staff, work effectively under pressure, and perform CLIA-waived testing. LPN duties include providing direct and indirect patient care, communicating changes in patient condition, responding to treatment needs, and using skills developed through licensure. The position may also include inventory and ordering responsibilities and cross-training in laboratory rapid assays, reception, and radiographic studies.

The role includes clinical, laboratory, clerical, and facility responsibilities. These include supporting patient flow and examinations, collecting and handling specimens, maintaining point-of-care documentation and quality control, scheduling appointments, managing records, verifying insurance and demographics, preparing and cleaning rooms and equipment, and coordinating referrals and community resources. LPN-specific responsibilities include patient assessments and reassessments, pain management, waived testing, medication administration, patient and family education, documentation, safe equipment operation, and participation in quality improvement.

The position is full-time. Required qualifications include graduation from an accredited Health Sciences program or higher, current BLS certification, a valid driver’s license, and a valid CMA certificate/license. For the LPN pathway, an LPN degree and associated IV therapy and drug administration certifications are required within 60 days of hire, along with applicable BLS/ACLS/PALS certifications; PEARS may substitute for PALS. Six months of experience is required. The role also requires computer and office equipment experience, effective English communication, understanding of medical terminology, and general math skills.

Requirements

• Graduation from an accredited Health Sciences program or higher.
• Current BLS certification.
• Valid driver’s license.
• Valid CMA certificate/license.
• For the LPN pathway: LPN degree, with associated IV therapy certification and drug administration certification within 60 days of hire.
• For the LPN pathway: BLS/ACLS/PALS certifications as applicable; PEARS may substitute for PALS.
• At least 6 months of required experience.
• Experience with computers and office equipment.
• Ability to read and communicate effectively in English.
• Understanding of medical terminology.
• General math skills.
• Ability to work under stressful situations and communicate changes in patient condition appropriately.

Nice To Haves

• CMA course completion; preferred but not required.
• Phlebotomy course and phlebotomy experience.
• Two to five years of clinical experience.
• Bilingual communication ability.

Responsibilities

• Assist physicians with patient care, clerical, environmental, and organizational tasks.
• Schedule appointments and manage patient care and charts.
• Provide information to patients about clinic services and deliver customer service by phone and in person.
• Collect and process routine tests, return results to the doctor, and obtain, process, and enter physician orders.
• Organize patient flow, escort and assist patients, collect histories and specimens, perform screenings, assist with procedures, chart, relay instructions, and answer calls.
• Collect and correctly identify and label blood and other body fluid samples; transport samples according to hospital procedures and manage laboratory supplies and stock.
• Support competent, quality, age-appropriate clinical care and follow clinic policies and procedures; report and help manage patient and staff incidents and satisfaction concerns.
• Use required personal protective equipment and follow standard precautions and sterile technique.
• Send and receive medical records, obtain laboratory and imaging reports and referral information, complete forms and requisitions, verify insurance and demographics, and maintain charts.
• Set up instruments and equipment and clean examination rooms, instruments, and equipment between patient visits.
• Perform special tests such as clotting times, bleeding times, and glucose tolerance tests when assigned, and report results to laboratory personnel.
• Maintain point-of-care documents and perform quality control management.
• Complete the CCM roster monthly, stay current on CMS CCM changes and requirements, coordinate community resources and specialty services, follow up on referrals, and identify barriers to care.
• Under direct supervision of an MD, PA-C, or NP, provide patient care to clinic clients.
• Perform and reassess head-to-toe assessments for pediatric, geriatric, and general patient populations; assist with minor office procedures and appropriate medical screening exams.
• Assess pain, use appropriate pain management techniques, and educate patients and families about pain management.
• Perform waived point-of-care testing according to policy when the lab technician is unavailable, and perform and interpret tests in a timely manner.
• Administer medications appropriately based on patient age and clinical condition, using the five medication rights.
• Treat patients and families respectfully, involve them in care planning, address psychosocial and cultural needs, and serve as a liaison among patients, administration, physicians, and other providers.
• Consult other departments as appropriate and communicate clearly with the office manager, coworkers, and physicians.
• Maintain documentation, operate equipment safely, complete annual education, and follow infection control, safety, ethical business, and confidentiality policies.
• Wear identification while on duty, use the computerized timekeeping system correctly, attend at least 75% of annual staff meetings, and represent the organization professionally.
• Participate in performance improvement and continuous quality improvement activities.
• Perform other assigned duties that support smooth clinic operations.

Benefits

• Medical, dental, and vision insurance.
• Paid time off for vacation, holidays, and sick days, plus medical paid time off.
• Retirement plans, including a 401(k) with up to 6% match.
• Earned quarterly bonus program.
• Education reimbursement program.
• Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED