About The Position

We are seeking a highly skilled and motivated M365 Systems Administrator with expertise in Exchange SE, Office 365 Exchange Online, EntraID Connect. The ideal candidate will also have a solid understanding of Teams, Identity Management, PowerShell, Azure, VMware, and technical writing. This role demands strong time management skills, attention to detail, and a collaborative approach to maintaining and enhancing our organization's IT infrastructure and collaboration platforms.

Requirements

  • Expertise in Exchange SE, Office 365 Exchange Online, EntraID Connect.
  • Solid understanding of Teams, Identity Management, PowerShell, Azure, VMware, and technical writing.
  • Strong time management skills.
  • Attention to detail.
  • Collaborative approach.

Responsibilities

  • Administer and maintain Exchange SE and Office 365 Exchange Online environments, including email configuration, mail flow troubleshooting, and migration projects.
  • Monitor and optimize email server performance, security, and compliance.
  • Provide support for Microsoft Teams, including user management, configurations, and integrations.
  • Manage EntraID Connect for seamless identity synchronization between on-premises and cloud environments.
  • Implement and maintain identity and access management policies, ensuring security and compliance.
  • Develop and maintain scripts in PowerShell to automate routine tasks and improve system efficiency.
  • Create tools and scripts to enhance IT workflows and reporting.
  • Knowledge of VMware and Azure environments, ensuring optimal performance and resource utilization.
  • Conduct regular system updates, patch management, and hardware lifecycle management.
  • Manage and execute IT projects, ensuring timely delivery and alignment with organizational objectives.
  • Handle ServiceNow tickets and tasks efficiently, maintaining accurate records and resolving issues promptly.
  • Collaborate with stakeholders to scope, plan, and implement IT solutions for business needs.
  • Produce and maintain detailed documentation, including system configurations, processes, and troubleshooting guides.
  • Write clear and concise technical manuals for both IT staff and end-users.
  • Prioritize and manage multiple ongoing projects to meet deadlines and organizational goals.
  • Collaborate with cross-functional teams to plan, design, and implement IT solutions.
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