Microsoft TEAMS Support Engineer

TEKsystems • Charlotte, NC

1d • Hybrid

About The Position

We are seeking a skilled M365 Support Engineer to join our team. This role focuses on supporting applications such as TEAMS, Outlook, and Sharepoint. Candidates must work onsite 3 days per week in Charlotte, NC.

Requirements

• Microsoft TEAMS support
• Outlook support
• Sharepoint support
• Exchange environment support
• Email delivery troubleshooting
• Client connectivity troubleshooting
• Mailbox issue troubleshooting
• Collaboration tool support (SharePoint, WebEx, Skype/Teams)
• Remedy ticketing system proficiency
• Email system integration with mobile devices
• Unified communication platform integration

Responsibilities

• Provide day‑to‑day support for Microsoft TEAMS, Outlook, and Exchange environments
• Troubleshoot email delivery, client connectivity, and mailbox issues
• Support collaboration tools including SharePoint, WebEx, and Skype/Teams
• Manage and resolve incidents using Remedy ticketing system
• Integrate email systems with mobile devices and unified communication platforms

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed