LVN PEDIATRIC/ADULT NURSING SUPERVISOR

SU CLINICA FAMILIAR•Brownsville, TX

1d•Hybrid

About The Position

Responsible for the management of the daily departmental operations of the Pediatric/Adult Department at Brownsville and functions under the direction of a CNO of a given patient care area; the direct supervision of Medical Assistants (MAs), Care Managers (CMs), Certified Nurse Assistant, and may provide direct patient care daily. Performs functions to enhance quality, address prevention, increase compliance, improve patient satisfaction, maximize efficiency of providers/nurses, and meet Accountable Care Organization (ACO), Primary Care Medical Home (PCMH), and Meaningful Use indicators (MUIs). Serves as a liaison between the physicians and the clinical staff in patient care related issues. Implements and follows Su Clinica (SC) policies and procedures. Provides assistance and guidance to the clinical staff. May be required to work evenings and weekends as needed. Performs other duties as assigned. As a member of the clinical team, this position requires total support of the Patient Centered Medical Home (PCMH) guidelines, policies, and procedures. Performs duties to ensure the patient has a pleasant and satisfactory experience in the manner in which their health care is delivered, managed, and coordinated with both internal and external entities and in which the patient participates in decision making. Works with the multidisciplinary team in overseeing medication and nursing services, coordination of care and care management, policy and procedure management and development. This position may require to float to other departments within SC besides assigned primary location and/or to another SC location.

Requirements

HS Diploma or GED.
Current licensure as an LVN in the State of Texas is required.
Must be current with BLS/CPR certified.
Must be computer literate.
Bilingual (English/Spanish) a must.
This position requires an initial N95 mask fit testing and annual test fitting thereafter unless there is a significant change during the year that requires retesting prior to the annual fit testing.
Strong supervisory, organizational, and leadership skills.
Ability to work with complex cases and vulnerable population.

Nice To Haves

Two (2) years of clinical experience in supervising personnel in a healthcare setting, preferred.
Experience in working with the public preferred.

Responsibilities

Supervises clinical operations of a given patient care area
Anticipates the needs of the Primary Care Provider and carries out orders
Performs simple to moderately complex nursing procedures within the scope of practice of an LVN
Obtains, interprets, records and reports vital signs (temperature, pulse, respiration, blood pressure, and pain scale), height, weight and other pertinent patient information to the clinician
Under the direction of CNO may implement a plan of care by performing nursing interventions and assisting with procedures
Performs various patient tests and procedures within the scope of practice of an LVN
Administers medications and other therapeutic modalities within the scope of practice of an LVN
Maintains clinical standards outlined the nursing clinical policies and procedures; identifies deficiencies and makes recommendations for change.
Documents and maintains records of medical and nursing procedures
Coordinates with clinicians and ancillary departments to plan daily work assignments according to teammate’s abilities, patient and clinician schedules, patient flow and procedures
Ensures that all equipment is maintained
May perform telephone screening
Manages ordering and maintaining of all supplies
Notifies pharmacies of new prescriptions and authorizations of refills as ordered by provider
Participates in educational programs to enhance nursing knowledge
Adheres to Standard Precautions at all times
Collaborates with Clinic Manager with daily operations of department
Ensures compliance with the PCMH Guidelines
Evaluates staff member competencies
Performs hiring, terminations, and evaluations
Coordinates teammate coverage and ensure proper staffing/scheduling/care management rotations
Assists with Quality Metrics, telephone follow up procedures
Identifies and participates in quality improvement projects
Uses, protects, and discloses our patients’ protected health information only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Ensures monthly expiration logs for medications and sample medications (refrigerated and non-refrigerated) are maintained
Ensures supplies are not expired
Ensures yearly expiration logs for Preventative Maintenance are performed as needed
Ensures abnormal test results are followed up on as directed by provider
Ensures referrals are made as appropriate
Ensures TVFC/ASN vaccine programs are compliant, and enrollment is up to date with Cameron County Public Health.
Ensures immunization records and updating electronic medical record (EMR) are current
Monitors overdue orders and follows approved process to address the orders
Assists providers with medication reconciliation per guidelines
Uses approved standing orders to perform, order tests, and update referrals
Assists with entering referrals in electronic health records EMR for clinician to authorize
Attends/participates in mandatory annual skills validation for self and staff and other clinical updates that may take place during evening hours and or weekends
Attends all Nursing Supervisor meetings unless other arrangements made to be absent
Assists clinician and licensed nursing teammates in responding to patient emergency situations as per Emergency Response Protocols
Facilitates staff/clinician “huddles”
Works in collaboration with a provider to prepare, monitor and discharge patients after a procedure
Ensures exam and clean supply rooms are clean and stocked appropriately
May cover for other LVN Supervisor in their absence (i.e. of paid time off, leave of absence)
Assists with departments specific functions within the LVN scope of practice
Verifies that the informed consents for procedures have been signed, dated and witnessed
Prepares labels, collects and transports various specimens to appropriate destinations
Cross trainings to work in other departments or other duties as assigned by supervisor /management
Performs additional duties as assigned
Greets and welcomes the patient in a pleasant, respectful, culturally and linguistically appropriate manner
Assures all patient questions are answered in a positive and cordial manner
Assures the patient has a clear understanding of all communications
Communicates patient’s problem/complaint to the provider
Reinforces to the patients the importance of keeping appointments or communicating changes in their appointments
Asks the required questions for a proper data collection taking into consideration the age of the patient
Ensures that staff is properly trained to provide a clear explanation to patients of all communications
Provides training to staff so that staff is able to prepare patients for examinations and treatments, take history and vital signs, review alerts, medications, initiate notes in the electronic medical record (EMR), and collect and process biological specimens
Prepares examination and treatment rooms with necessary equipment and supplies
Gives injections that are in their scope of practice
Assists with refills, reviews all patient medications as per protocols
Initiates notes for the nurse on call or others to alert information regarding a patient
Assists the providers as requested
May collect and process biological specimens for analysis and other lab tests
Assists with scheduling tests or treatments as requested
Supervises and conducts competency assessments of the staff
Plans and prepares staffing schedules to accommodate the providers and patients
Reports issues of operational concern to the CNO in a timely manner
Supervises, performs chart audit, and team meetings to keep staff current on patient care changes, new processes and trends
Takes and documents patient’s history and vital signs
Performs pre-visit chart reviews for required health indicators, vaccines, labs, etc.
Reviews chart under the direction of provider and obtains and places report results in charts
Makes list of anticipated needs for patients (vaccines, labs, etc.)
Assures the patient information and records is completed timely and is current
Adheres to all HIPAA regulations in and outside of the Clinic
Trains and enforces the importance of patient confidentiality and HIPAA regulations by the nursing support staff
Communicates patient information as requested to enhance patient services
May be required to supervise/participate in one or more Outreach Programs, supporting and collecting data for deliverables associated with grants, and working with the ACO, PCMH, and MUIs
Oversees daily operation of nursing unit
Ensures provider’s productivity & schedule is reviewed & populated throughout the day
Works on same day access
Ensures employees/students are properly oriented & trained
Communicates specific patient needs &/or population management information
Interviews & recommends selection of nursing staff
Conducts performance appraisals, employee counseling of staff
Ensures staff is informed & abides by operational procedures/policies
Serves as a liaison between provider, clinic departments & nursing staff
Reports issues/concerns to CNO in timely manner
Assists provider during patient examination
Sets-up for procedures & assist the provider as needed
Provides assistance & guidance to nursing staff
Coordinates care with inter-disciplinary team and community partners
Conducts team huddles along with other members of the primary team to assure maximum appointments, gaps in the day, and works on same day access & ensure smooth patient flow
Meets with the team to ensure that the provider’s productivity and schedule is reviewed and populated throughout the day.
Conducts regular staff development sessions for employees and meetings
Participates in committees, projects, and Performance Improvement initiatives.
Leads and assist nursing team with duties above
Attends clinic meetings and other staff meetings, communicate info to nursing team
Prepares medical and drug histories for patient records
Provides appropriate nursing input into medical treatment planning
Prepares/manages equipment for dispensing
Maintains regulatory standards and organizational systems
Works with multi-disciplinary team in maintaining agency policies, procedures and philosophies
Completes Incident Reports, troubleshoot resolutions with team
Communicates to other staff concerns regarding specific patient issues
Participates in weekend rotation as needed
Partners with Human Resources to recruit, interview, and train nurses
Directs care for patients, facilitating work flows, serving as a resource for staff, and providing team leadership
Ensures the Medication Room of the clinic is in full compliance with all facility or clinic policies, Federal and State Laws and Regulations at all times
Supervises daily clinical operations for staff, makes staff assignments and creates schedules, updates schedules for providers and support staff when changes are made
Supervises and evaluates work activities of nursing, technical, clerical, service or maintenance staff for the work group, and other clinic staff, as directed
Ensures that medical records for patients are in compliance with facility or clinic policies, Federal and State Laws and Regulations at all times, will review medical records to ensure compliance
Oversees quality assurance activities and compliance to operational standards, participates in program development, development or implementation of operating policy and procedure, and promotes continuous improvement of workplace safety and environmental practices, as requested
Performs other duties as assigned
Maintains a friendly environment for self and others
Responds to emergency situations as per training
Refrains from texting and speaking on the cell phone while on duty
Refrains from informal communication with patients and others
Participates in the performance improvement and follows all the Clinic policies and procedures
Attends work on a regular and predictable schedule in accordance with Clinic leave policy and performs other duties as assigned
Responsible for their own safety as well as the safety of others
Adheres to a professional appearance in dress and behavior/conduct
Attends SC educational programs, committee meetings or other meetings as required
Submits required documentation in a timely manner (credentialing requirements, license renewals, certifications, continuing nurse education attendance, etc.)
Participates in committees, projects & performance improvement initiatives.