About The Position

The LVN/LPN provides direct patient care and administrative support in a downtown multispecialty clinic. The position escorts patients to exam rooms, records vital signs and medication lists, monitors patient flow, assists physicians with examinations and minor procedures, performs EKGs and venipuncture, collects specimens, and administers medications as directed. It also prepares patient charts, schedules diagnostic tests, handles patient, physician, and pharmacy calls, processes pharmacy refill requests, and obtains prior authorizations. The role supports daily clinic operations by managing patient flow, maintaining clinical staff schedules, overseeing equipment and office supply inventory, and providing backup administrative support to Executive Programs when needed. The LVN/LPN maintains patient privacy and confidentiality, follows safety and infection-control standards, and records patient information in the chart or EHR in accordance with Joint Commission standards. The position is full-time, non-exempt, union, and scheduled for eight-hour day shifts.

Requirements

  • High school diploma or equivalent.
  • Graduation from an accredited Vocational Nursing Program.
  • Licensed Vocational Nurse (LVN) license from the California Department of Consumer Affairs (CA DCA).
  • Basic Life Support (BLS) Healthcare Provider certification from the American Heart Association.
  • Fire Life Safety Training (LA City); if not held at hire, it must be obtained within 30 days of hire and kept current through renewal, when required within LA City.
  • Ability to work effectively with physicians, staff, and patients.
  • Proficient computer skills, including Microsoft Word and internet access and utilization.
  • Demonstrated excellent customer service behavior.
  • Strong interpersonal skills for handling sensitive situations and confidential information.
  • Ability to make decisions effectively with appropriate stakeholder input.
  • Ability to work independently and as part of a team to complete duties in a timely manner.

Nice To Haves

  • Two years of experience in a surgical care, acute care, or ambulatory care setting.
  • LVN Intravenous Therapy Certification from the California Department of Consumer Affairs (CA DCA).

Responsibilities

  • Escort patients to exam rooms and schedule and receive patients.
  • Obtain and record patient vital signs, medication lists, and histories.
  • Prepare patient charts before appointments, including pertinent medical information, x-rays, and lab work; arrange special equipment as needed.
  • Monitor and manage patient flow, and adjust clinical staff schedules to support quality, patient-centered care.
  • Assist physicians with examinations, treatments, and minor clinical procedures as permitted by the LVN license.
  • Perform EKGs and venipuncture, including syringe, vacutainer, blood culture, and finger-stick methods; collect specimens using proper techniques.
  • Administer medications as directed by a physician.
  • Schedule diagnostic tests ordered by physicians.
  • Triage patients in person and over the telephone.
  • Handle patient calls, return calls to physicians and pharmacies, receive and sort incoming faxes, and write correspondence.
  • Obtain prior authorizations and organize pharmacy refill requests for physician approval.
  • Record patient information in charts and the EHR in accordance with Joint Commission standards.
  • Perform basic administrative duties and serve as a liaison between physicians and others.
  • Oversee equipment and office supply inventory and provide backup administrative support to Executive Programs when needed.
  • Establish and revise work-center and related staff schedules with input from the clinic director.
  • Maintain patient privacy, safety, and confidentiality; follow safety regulations and infection-control policies.
  • Provide first aid and CPR if needed.
  • Use basic assessment, participate in care planning, carry out interventions, and contribute to evaluation of individualized care or treatment plans.
  • Perform other duties as assigned.
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