Remote Luxury Wine Specialists

Inktel Contact Center SolutionsLayton, FL
Remote

About The Position

Our team is opening positions for customer-service professionals seeking an opportunity to work with the largest luxury group in the world. We are looking for enthusiastic candidates eager to provide “first-class,” customer service that stands apart from the rest of the industry. This team will work remotely for our luxury brand clients. Team members will provide “white-glove,” assistance via written correspondence (email) and telephone support directly to consumers as well as third-party distributers. As a representative of the brand, team members will become experts on client products and services in order assist customers with orders, product inquiries, and troubleshooting issues/complaints.

Requirements

  • Well-spoken, quick thinker.
  • High communication skills (written and verbal).
  • Energetic and enthusiastic.
  • High personal standards of excellence.
  • Eager to be successful, driven to win.

Nice To Haves

  • High-end retail experience a plus.
  • Experience with wine and spirits is a plus.

Responsibilities

  • Provide "first-class," customer service.
  • Provide "white-glove," assistance via written correspondence (email) and telephone support.
  • Assist customers with orders, product inquiries, and troubleshooting issues/complaints.
  • Become an expert on client products and services.

Benefits

  • Pay Rate $16/hr
  • Growth potential
  • Promoting from within
  • Employee wellness programs
  • Community service opportunities
  • Team engagement programs
  • An environment of diversity and inclusion.
  • Paid Training
  • Sales & performance incentives
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