Luxury Showroom Sous Chef/Sales Consultant

Sub-Zero Group•New York, NY
•Onsite

About The Position

Sub-Zero Group East, a distributor of high-end luxury appliances, seeks a Luxury Showroom Sous Chef/Sales Consultant for our newly renovated Manhattan Showroom. This role serves to provide a best-in-class appliance consultation; we are solely focused on the customer experience and brand education. The Luxury Showroom Sous Chef/Sales Consultant executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. Together, you curate the perfect appliances for their home while building brand alliance and consumer trust. This includes overseeing and managing the consumer’s hand-off to the retail channel. In addition, this position provides support to the chef with food preparation, cooking demonstrations, menu development, ordering, and overall operation of the kitchen/dining room. This position will allow for a smooth, efficient, and effective kitchen and enhance our guest experience.

Requirements

  • Customer experience and brand education focus
  • Ability to execute showroom sales process
  • Build value-added relationships with consumers
  • Curate appliances for homes
  • Build brand alliance and consumer trust
  • Oversee and manage consumer hand-off to retail channel
  • Support chef with food preparation, cooking demonstrations, menu development, ordering, and overall operation of the kitchen/dining room
  • Ensure smooth, efficient, and effective kitchen operations
  • Enhance guest experience
  • Support promotional showroom activity/events and overall operations

Responsibilities

  • Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-ins
  • Sous chef responsibilities
  • Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
  • Maintaining a beautiful and comfortable work environment, for both your team and guests
  • Partnering with the Showroom Manager to ensure consistent high quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
  • Supporting promotional showroom activity/events and overall operations
  • Maintaining a beautiful and comfortable work environment, for both your team and guests
  • Some nights required to support culinary events

Benefits

  • Compensation: $28.00 - $35.00 per hour, based on qualifications and experience, plus quarterly bonus opportunity.
  • 401K and Profit Sharing
  • Medical, Dental and Life Insurance
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