Luxury Sales Consultant, Roosevelt Field

Blue Nile • Garden City, NY

5d • Onsite

About The Position

Blue Nile is seeking a Luxury Sales Consultant for its retail showroom at Roosevelt Field. The role focuses on delivering a white-glove jewelry shopping experience, educating customers about jewelry purchases, and building lasting relationships that connect customers with the Blue Nile brand. Consultants are expected to be professional, accessible, enthusiastic, and committed to helping customers develop a “Jeweler for Life” relationship with the company. The position also involves meeting or exceeding sales and service goals while contributing to a customer-focused service culture.

Requirements

• Previous retail sales or customer service experience.
• High school diploma or GED.
• Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
• Excellent listening, written, and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills, including the ability to navigate computer systems effectively and efficiently.
• Ability to stand for extended periods of time.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorization to work in the U.S.

Nice To Haves

• Jewelry experience.

Responsibilities

• Communicate the Blue Nile difference and build trust and confidence in the brand.
• Provide exceptional customer service and continually develop product knowledge to educate customers.
• Communicate accurate information and set clear customer expectations to ensure an on-brand experience.
• Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
• Resolve complex customer service challenges with solutions that exceed customer expectations.
• Help create and maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k) employer match
• Discretionary bonus eligibility for regular positions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED