Luxury Retail Keyholder
About The Position
FASHIONPHILE is revolutionizing the ultra-luxury fashion experience by creating a sustainable alternative that extends the life cycle of products and makes them more accessible. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. As a Keyholder, you will be responsible for operating the Lehi Salon location, ensuring store productivity and profitability. You will independently ensure that productivity goals are met, utilizing market information to create strategies that positively impact showroom results. Leading by example, you will set the tone for the store and provide valuable feedback to improve efficiency, productivity, and profitability, all while exceeding Fashionphile ONE service expectations.
Requirements
- Minimum of 3 years working in a fast paced retail or customer service environment
- Excellent client service and communication skills
- Comfortable with flexible work schedule to meet the needs of the business
- Tech savvy with the ability to work with multiple tech devices, google drive and apple products.
- Working with luxury handbags, accessories or fine jewelry and watches
Nice To Haves
- Knowledge of Sales force a plus
- 1 year of leadership experience in a professional environment is preferred
Responsibilities
- Creating and upholding best in class luxury experience for procuring goods from clients and assisting them with purchasing items.
- Achieving sales goals, conversion expectations, circularity, KPI’s and all service responsibilities.
- Supporting the sales floor coverage and any other call to action customer service duties that may arise.
- Clienteling and outreach responsibilities including follow through on all assigned targeted outreach data list (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention.
- Supporting visual displaying, upholding store cleanliness standards, returns, order pick ups and Selling.
- Opening and closing the store, all cash handling functions and supply orders.
Benefits
- Medical, Dental and Vision Coverage
- FSA options for Medical, Dependent Care & Commuter Benefits
- Paid Time off, Paid Sick Time, and Paid Holidays
- 401(k) with generous match program
- Free Life Insurance and AD&D
- Long-Term Disability Insurance
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
