Luxury Residential Hospitality Associate- San Francisco
About The Position
Action Property Management is seeking hospitality professionals to join our teams at some of the most prestigious luxury residential communities in San Francisco. We are looking for individuals who bring the service excellence of luxury hotels, fine dining establishments, or high-end retail environments and are committed to exceeding expectations every day. With a legacy spanning four decades, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Requirements
- Must be over 18 years of age.
- Successfully pass a criminal background check and drug screening.
- Minimum of 2 years of customer service experience.
- Exceptional verbal and written communication skills.
- Polished and professional presentation with a strong service mindset.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain calm in a fast-paced environment.
- Reliable, punctual, and dependable.
- Team player with a positive attitude and willingness to support others.
Nice To Haves
- Luxury hotel, fine dining, luxury retail, or hospitality experience
- Hospitality, concierge, fine dining experience or luxury residential experience preferred.
- Luxury hotel, private club, or high-end residential experience strongly preferred.
- Familiarity with Microsoft Office applications preferred.
Responsibilities
- Deliver exceptional service and create memorable experiences.
- Exceed expectations every day.
- Assist others and anticipate needs.
- Provide white-glove service.
- Anticipate resident and guest needs while providing personalized attention.
- Support others with a positive attitude.
Benefits
- Comprehensive Health Benefits package for qualifying team members.
- 100% Employer Paid Health Benefits for individual + family for participating locations.
- Competitive salary
- Uniforms + dry cleaning services.
- 401(k) + company match.
- Paid time off plus holiday pay.
- Career growth opportunities within Action Property Management.
- Holiday and Performance Bonuses for participating locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
