Luxury Residential Hospitality Associate- San Francisco

Action Property Management • San Francisco, CA

9d • Onsite

About The Position

Action Property Management, a leader in HOA management for over four decades, is seeking hospitality professionals to join their teams at prestigious luxury residential communities in San Francisco. They are looking for individuals with experience in luxury hotels, fine dining, or high-end retail, who are committed to exceeding expectations and creating memorable experiences. Action Property Management emphasizes investing in their team members through training, development, and career growth, believing that exceptional service starts with exceptional people. They offer competitive compensation and a supportive work environment.

Requirements

• Must be over 18 years of age.
• Successfully pass a criminal background check and drug screening.
• Minimum of 2 years of customer service experience.
• Exceptional verbal and written communication skills.
• Polished and professional presentation with a strong service mindset.
• Ability to multitask and remain calm in a fast-paced environment.
• Reliable, punctual, and dependable.
• Team player with a positive attitude and willingness to support others.

Nice To Haves

• Luxury hotel, fine dining, luxury retail, or hospitality experience.
• Hospitality, concierge, fine dining experience or luxury residential experience preferred.
• Luxury hotel, private club, or high-end residential experience strongly preferred.
• Familiarity with Microsoft Office applications preferred.

Responsibilities

• Deliver exceptional service and create memorable experiences for residents and guests.
• Anticipate resident and guest needs and provide personalized attention.
• Maintain a professional presence and polished communication.
• Address resident and guest needs with a solutions-oriented mindset and strong attention to detail.
• Deliver white-glove service.
• Support team members and contribute positively in a fast-paced environment.

Benefits

• Comprehensive Health Benefits package for qualifying team members.
• 100% Employer Paid Health Benefits for individual + family for participating locations.
• Competitive salary
• Uniforms + dry cleaning services.
• 401(k) + company match.
• Paid time off plus holiday pay.
• Career growth opportunities within Action Property Management.
• Holiday and Performance Bonuses for participating locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed