Luxury Remodeling Project Manager

Cross•San Antonio, TX

1d•Onsite

About The Position

CROSS is an award-winning luxury design-build firm with an established clientele in San Antonio and the surrounding areas. We specialize in designing and building luxurious residential spaces with a focus on craftsmanship, ethical partnerships, and attention to detail. With over 20+ years of experience, we have curated a highly qualified, personable team dedicated to guiding clients through the remodeling process. Are you a detail-driven, relationship-oriented construction professional with a passion for excellence? Do you thrive on managing high-end residential remodeling projects that demand quality, precision, and white-glove service? If so, CROSS is looking for you. We are a premier luxury design-build remodeling firm seeking a Residential Project Manager who brings experience, leadership, and a commitment to five-star client care. Join our collaborative, mission-driven team and bring stunning homes to lifeone room at a time. As our Project Manager, you'll be the key driver ensuring that every CROSS project is executed smoothly, on time, and with superior craftsmanship. Your role blends administrative expertise, on-site leadership, and client-facing finesse.

Requirements

Proven experience managing luxury residential remodeling projects (5+ years preferred)
Proficiency with online project management systems
Exceptional written and verbal communication and client service skills
Deep knowledge of construction processes, inspections, permits, and code compliance
Strong organizational skills and a passion for getting it right the first time
Leadership with integrity, accountability, and calm under pressure
A bachelor's degree in Construction Management, Civil Engineering, or a related field is preferred
Proven experience as a Construction Project Manager in the high-end residential construction industry
Strong knowledge of construction processes, building codes, and regulations
Excellent leadership and negotiation skills
Proficient in project management software and the Microsoft Office suite
Excellent communication and interpersonal skills to effectively interact with clients, architects, and trade partners
Strong organizational abilities and attention to detail to maintain project documentation and schedules
Ability to ensure work quality and conformance with contractual agreements

Nice To Haves

PMP or other relevant certifications are a plus

Responsibilities

Create, manage, and update daily, weekly, and monthly timelines to keep luxury projects on track and within budget.
Serve as the point of contact during and after the project, building trust and delivering white-glove communication.
Coordinate and supervise job sites, Trade Partners, and in-house staff to ensure work exceeds expectations and meets CROSS standards.
Facilitate seamless communication between clients, designers, architects, and Trade Partners using our online project management system.
Maintain meticulous records, approve invoices, and ensure all project decisions and warranties are properly tracked and executed.
Stay connected after completion as the warranty specialist, ensuring continued satisfaction and fast resolutions.