Luxury Bridal Manager - Jared Jewelers - Woodland Corner Shops

Signet Jewelers • Grand Rapids, MI

5d • Onsite

About The Position

The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise within the store. This leader is accountable for end-to-end Bridal category performance — including sales results, customer experience, visual execution, and team capability — ensuring every customer is confidently guided through one of life’s most meaningful purchases. The Bridal Manager translates brand strategy into consistent, high-quality Bridal presentations, equipping every team member to deliver emotional storytelling, diamond expertise, and confident closing behaviors. At Jared, we deliver Accessible Luxury. Exceptional Careers. The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise. This role is responsible for ensuring every customer receives a confident, emotional, and expertly guided experience during one of life’s most meaningful purchases. You don’t just lead Bridal — you own the moments customers remember forever.

Requirements

• Category owner and experience leader for all Bridal merchandise
• Accountable for end-to-end Bridal category performance — including sales results, customer experience, visual execution, and team capability
• Ensures every customer is confidently guided through one of life’s most meaningful purchases
• Translates brand strategy into consistent, high-quality Bridal presentations
• Equips every team member to deliver emotional storytelling, diamond expertise, and confident closing behaviors
• Expert in diamonds, storytelling, and closing with confidence
• Leads Visual Marketing for Bridal
• Owns Bridal visual merchandising and storytelling execution
• Builds Team Capability (Monthly Coaching)
• Observes or coaches one Bridal presentation per team member, every month
• Delivers real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing
• Builds consistent, repeatable Bridal behaviors across the team
• Improves key KPIs including conversion, appointment culture, follow-up behaviors
• Reinforces consistent Bridal presentations across the team
• Leads by example through personal performance
• Partners with store leadership to identify and develop Bridal talent
• Builds a culture of teamwork, accountability, and shared success

Nice To Haves

• Experience in luxury retail
• Experience in bridal sales
• Strong understanding of diamonds and jewelry
• Excellent customer service skills
• Leadership and coaching abilities
• Visual merchandising skills

Responsibilities

• Own the Bridal Category
• Lead total Bridal category performance — including sales, behaviors, and standards
• Serve as the expert in diamonds, storytelling, and closing with confidence
• Drive consistency in Bridal presentations across all team members
• Lead Visual Marketing for Bridal
• Own Bridal visual merchandising and storytelling execution
• Ensure displays reinforce romance, emotion, and confidence in purchase
• Align visual focus to key moments, launches, and selling priorities
• Build Team Capability (Monthly Coaching)
• Observe or coach one Bridal presentation per team member, every month
• Deliver real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing
• Build consistent, repeatable Bridal behaviors across the team
• Activate the Brand Promise
• Help customers express their individuality through meaningful selections
• Help customers feel confident and understood through guided experiences
• Help customers celebrate life’s most meaningful moments with confidence
• Drive Performance Excellence
• Improve key KPIs including conversion, appointment culture, follow-up behaviors
• Reinforce consistent Bridal presentations across the team
• Lead by example through personal performance
• Lead and Develop Talent
• Partner with store leadership to identify and develop Bridal talent
• Build a culture of teamwork, accountability, and shared success

Benefits

• Base pay plus commission on sales
• Medical, dental, vision and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses based on position
• Training — Associate Training System, Management Training System, District Manager in Training, career development and more
• Merchandise discounts
• Incentive trips and contests

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed