Become a Luxury Brand Evaluator in Bay Area & Sacramento/Roseville, CA
About The Position
CXG is a global Customer Experience consulting firm that exclusively serves premium and luxury brands. They partner with these brands to transform experiences for meaningful impact, providing valuable insights and actionable steps toward creating seamless customer experiences that deliver more value. As a luxury brand evaluator, you will discreetly assess customer experiences in the luxury market, providing critical feedback that helps brands refine their services. This role offers flexibility, with each in-store visit taking approximately 20 minutes, allowing for multiple assignments. You will have frequent opportunities to perform several missions per month and collaborate with prestigious brands worldwide.
Requirements
- Must be 18 years or older (21 years or older in the United States).
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required.
Responsibilities
- Choose assignments that align with personal preferences and profile.
- Visit luxury stores or evaluate online by engaging with sales associates in-store or online from home.
- Observe and assess the ambiance, service quality, and overall customer experience.
- Provide honest feedback through questionnaires on the company's platform.
Benefits
- Flexibility in assignments.
- Frequent opportunities to work with prestigious brands.
- Compensation for time and input.
- Potential reimbursement for approved purchases.
- User-friendly platform for managing missions and feedback.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
