Become a Luxury Brand Evaluator in Atlanta, GA

CXG•Atlanta, GA

18h•Hybrid

About The Position

CXG is a global Customer Experience consulting firm that exclusively serves premium and luxury brands. They partner with these brands to transform experiences for meaningful impact, providing valuable insights and actionable steps toward creating seamless customer experiences that deliver more value. As a luxury brand evaluator, you will discreetly assess customer experiences in the luxury market, providing critical feedback that helps brands refine their services. This role offers flexibility, with each in-store visit taking approximately 20 minutes, allowing for multiple assignments. There are frequent opportunities to perform several missions per month and collaborate with prestigious brands worldwide.

Requirements

Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.

Nice To Haves

No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

Choose assignments that align with personal preferences and profile.
Visit luxury stores or evaluate online by engaging with sales associates in stores or online from home.
Observe and assess ambiance, service quality, and overall customer experience.
Provide honest feedback through questionnaires on the company's platform.