Lunch Server (21+ for Alcohol Service)

Roux Heirloom LLC•Salt Lake City, UT

10d•Onsite

About The Position

Roux is seeking an experienced server to manage lunch service from start to finish as the sole server on shift. This role requires a thorough understanding of the menu, including food and beverages, and the ability to provide exceptional customer service. The server will be responsible for taking orders, ensuring special requests are communicated, verifying age for alcohol service, and handling payments accurately. Maintaining cleanliness and adhering to hygiene guidelines are also key aspects of this position.

Requirements

Must be 21+ years of age in order to serve alcoholic beverages
Must be available to serve lunch Tuesday through Friday from 10.00 am to 3.00 p.m. Or Tuesday, Thursday, Saturday lunch server.
Previous experience as a server in a restaurant or hospitality setting.
Excellent communication and interpersonal skills.
Knowledge of food and beverage menu items, including alcoholic beverages.
Ability to handle cash transactions and operate point-of-sale systems.
Strong customer service orientation.
Familiarity with local and state alcohol regulations.
Flexibility to work evenings, weekends, and holidays.

Responsibilities

Have a thorough understanding of the food and beverage menu, including appetizers, entrees, desserts, and alcoholic beverages.
Provide recommendations and descriptions of menu items, including wine and cocktail pairings.
Take precise and accurate food and drink orders from customers.
Ensure all special requests and modifications are communicated to the kitchen and bar staff.
Understand basic cocktail preparation methods and garnishing techniques.
Verify the age of customers to ensure they are 21 or older before serving alcoholic beverages.
Understand and comply with local and state laws regarding the sale and service of alcoholic beverages.
Monitor customer alcohol consumption to prevent over-service.
Refuse service to customers who show signs of intoxication and handle such situations professionally.
Provide exceptional customer service, addressing inquiries, and ensuring customer satisfaction.
Check in with guests to ensure their needs are met and promptly address any concerns.
Recommend and upsell premium or specialty food and beverage items, including alcoholic beverages.
Promote daily specials and promotions to enhance the dining experience.
Work closely with kitchen and bar teams to coordinate the timing of food and beverage service.
Communicate any special requests or modifications to the kitchen and bar.
Handle cash and process credit card transactions accurately.
Provide change and receipts promptly.
Keep the dining and serving areas clean and well-organized.
Adhere to hygiene and sanitation guidelines, particularly in the handling of glassware and serving utensils.