Lumber Service Representative - Fresno, CA
About The Position
Pacific Supply is a distributor of building products with over 50 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953. We are looking for entry level candidates for our Service Representative position. Previous experience in the lumber industry is preferred but not required. This role involves assisting customers with order-related transactions and inquiries, building and maintaining strong relationships with contractors and builders, representing a wide range of building products, providing top-tier customer service, partnering with branch operations for smooth fulfillment, and accurately inputting orders into the computer system while operating the cash register.
Requirements
- Minimum of 6 months experience in a customer service position
- Excellent telephone etiquette
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to manage your time, pipeline, and follow-ups independently
- Valid driver’s license and clean driving record
Nice To Haves
- Previous experience in the lumber industry
- Lumber, construction supply, truss, millwork, or building materials experience
Responsibilities
- Build and maintain strong relationships with contractors, builders, and other key accounts
- Represent a wide range of in-demand building products and value-added services
- Provide top-tier customer service and follow through on orders and account needs
- Partner with branch operations to ensure customer satisfaction and smooth fulfillment
- Input orders accurately into the computer system and operate the cash register to finalize transactions
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match and profit sharing
- Flexible spending accounts
- Paid vacation and sick time
- Employee wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
