LTSS Service Coordinator - RN Clinician (Wellington, TX or Wichita Falls, TX)

Elevance Health•Wichita Falls, TX

7d•Hybrid

About The Position

The LTSS Service Coordinator RN Clinician is responsible for the overall management of a member's case within the scope of their licensure. This role provides supervision and direction to non-RN clinicians involved in the member's care, adhering to applicable state law and contract requirements. The primary goal is to develop, monitor, evaluate, and revise the member's care plan to meet their needs, ultimately optimizing their healthcare across the care continuum. This involves performing face-to-face clinical assessments to identify, evaluate, coordinate, and manage member needs, encompassing physical health, behavioral health, social services, and long-term services and supports. The candidate should reside in Wellington or Wichita Falls, Texas, and be open to traveling up to 2 hours daily. This is a field-based role with occasional office attendance for meetings or training, emphasizing flexibility, responsiveness, and direct engagement. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted by law.

Requirements

Requires an RN and a minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience which would provide an equivalent background.
Current, unrestricted RN license in applicable state(s) required.
May require state-specified certification based on state law and/or contract.

Nice To Haves

MA/MS in Health/Nursing preferred.
Travels to worksite and other locations as necessary.

Responsibilities

Identifies members at high risk for complications and coordinates care with the member and the healthcare team.
Manages members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of health benefits.
Obtains a thorough and accurate member history to develop an individual care plan.
Establishes short and long-term goals in collaboration with the member, caregivers, family, and natural supports.
Identifies members who would benefit from an alternative level of care or other waiver programs.
Develops the care plan for member services and ensures the member's access to those services.
May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services.
Interfaces with Medical Directors, Physician Advisors, and/or Inter-Disciplinary Teams on the development of care management treatment plans.
May also assist in problem-solving with providers, claims, or service issues.
Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member.
Assigns appropriate tasks to non-RN clinicians, verifies and interprets member information obtained by these individuals, conducts additional assessments as necessary, and reviews and provides input on the non-RN clinicians' performance regularly.