LTL Operations Specialist

Southern Reins Logistics•Alpharetta, GA

5d•Onsite

About The Position

Southern Reins Logistics is a growing freight brokerage with deep roots in LTL, and we're looking for a motivated, detail-oriented individual to join our operations team as an LTL Operations Specialist. This is a ground-floor opportunity to build a career in freight logistics under the direct mentorship of experienced LTL professionals. You don't need years of experience — you need a hunger to learn, strong communication skills, and the ability to stay sharp in a fast-moving environment. We'll teach you the rest.

Requirements

0–2 years of experience in logistics, freight, or a related field (internship experience counts)
Sharp, fast learner who can absorb complex processes quickly and execute with confidence
Strong attention to detail and ability to manage multiple shipments simultaneously
Clear, professional communication — both written and verbal; you can hold your own in a conversation with a carrier, a customer, or a VP
Comfortable working in a fast-paced, team-oriented environment
Proficiency with Microsoft Office; TMS experience a plus but not required
A willingness to ask the right questions, take ownership, and grow

Responsibilities

Coordinate LTL shipments from tender through delivery, ensuring accurate execution at every touchpoint
Communicate with carriers and customers to manage pickups, transit updates, and delivery confirmations
Enter and maintain shipment data in our TMS (Turvo), ensuring accuracy across all records
Identify and resolve service issues including delays, exceptions, and accessorial disputes
Support the sales team and customers across all aspects of the LTL lifecycle — quoting, shipment building, booking, tracking, invoice auditing, and claims handling
Assist in tracking KPIs and reporting on shipment performance