LPN/RN Nurse Navigator - Palliative Care

Phoenix Home Care and Hospice•Springfield, MO
•$60,000 - $70,000

About The Position

Phoenix Home Care & Hospice is seeking a compassionate and experienced LPN or RN Nurse Navigator to join its Comprehensive Disease Management (CDM) / Palliative Care team serving Springfield, Missouri, and surrounding communities. This full-time role is scheduled Monday through Friday, 8:00 AM to 5:00 PM. The Palliative Care Nurse Navigator helps patients and families navigate complex healthcare needs while receiving support in their homes and communities. The role focuses on care coordination, patient education, goals-of-care conversations, advance care planning, disease management, and connecting patients with appropriate healthcare and community resources. The Nurse Navigator helps patients understand their options and make informed healthcare decisions aligned with their goals, values, and care preferences. The position works closely with patients, families, physicians, specialists, healthcare providers, community partners, and the Phoenix clinical team to promote continuity and coordination of care. Salary is $60,000–$70,000 per year. The company offers orientation and training tailored to the employee’s experience and needs, ongoing professional development, and a dedicated mentor assigned at hire.

Requirements

  • Current, active Missouri RN or LPN license or Compact RN/LPN license.
  • Valid driver's license and reliable transportation.
  • Ability to travel throughout Springfield, Missouri, and surrounding areas.
  • Strong communication, organization, assessment, and interpersonal skills.
  • Ability to work independently while collaborating effectively with patients, families, providers, and clinical team members.

Nice To Haves

  • Hospice or Home Health experience.
  • Experience with palliative care, care coordination, chronic disease management, case management, or patient navigation.

Responsibilities

  • Conduct consistent face-to-face visits with patients and establish trusting relationships.
  • Build rapport with patients and families and initiate goals-of-care conversations.
  • Assess patient needs and identify appropriate healthcare, home care, and community resources.
  • Educate patients and families about disease progression, treatment options, palliative care, and available services.
  • Assist patients with advance care planning and disease-specific advance directives.
  • Coordinate care with physicians, specialists, healthcare providers, and community resources.
  • Help patients navigate healthcare decisions, care planning, referrals, and other healthcare needs.
  • Support patients and families as they navigate serious and chronic illness.
  • Communicate changes, needs, and care plans with the Phoenix clinical team to promote continuity of care.
  • Develop and maintain strong relationships with community healthcare partners.
  • Complete accurate, timely, and professional clinical documentation following patient visits.
  • Collaborate with colleagues to provide coordinated, patient-centered care.

Benefits

  • Multiple major medical insurance plans to choose from.
  • Dental and vision insurance.
  • Spousal insurance options.
  • Paid time off (PTO).
  • 401(k).
  • Paid mileage.
  • Flexible work environment.
  • Orientation and training tailored to your experience and needs.
  • Supportive Home Health and clinical team.
  • Ongoing training and professional development.
  • Dedicated mentor assigned at hire to support your transition and success.
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