LPN/RN Nurse Navigator - Palliative Care

Phoenix Home Care and Hospice•Springfield, MO

About The Position

Phoenix Home Care & Hospice is seeking a compassionate and experienced LPN or RN Nurse Navigator for its Comprehensive Disease Management (CDM) / Palliative Care team. The role serves Springfield, Missouri, and surrounding communities, supporting patients and families as they navigate complex healthcare needs at home and in the community. The Nurse Navigator coordinates care, provides patient and family education, supports goals-of-care conversations and advance care planning, assists with disease management, and connects patients with appropriate healthcare and community resources. The role helps patients make informed healthcare decisions aligned with their goals, values, and care preferences. The Nurse Navigator works with patients, families, physicians, specialists, healthcare providers, community partners, and the Phoenix clinical team to promote continuity and coordination of care. This is a full-time position with a Monday–Friday schedule from 8:00 AM to 5:00 PM. The listed salary is $60,000–$70,000 per year.

Requirements

  • Current, active Missouri RN or LPN license, or Compact RN/LPN license.
  • Valid driver's license and reliable transportation.
  • Ability to travel throughout Springfield, Missouri, and surrounding areas.
  • Strong communication, organization, assessment, and interpersonal skills.
  • Ability to work independently while collaborating effectively with patients, families, providers, and clinical team members.

Nice To Haves

  • Hospice or Home Health experience preferred.
  • Experience with palliative care, care coordination, chronic disease management, case management, or patient navigation is a plus.

Responsibilities

  • Conduct consistent face-to-face visits with patients and establish trusting relationships.
  • Build rapport with patients and families and initiate goals-of-care conversations.
  • Assess patient needs and identify appropriate healthcare, home care, and community resources.
  • Educate patients and families about disease progression, treatment options, palliative care, and available services.
  • Assist patients with advance care planning and disease-specific advance directives.
  • Coordinate care with physicians, specialists, healthcare providers, and community resources.
  • Help patients navigate healthcare decisions, care planning, referrals, and other healthcare needs.
  • Support patients and families as they navigate serious and chronic illness.
  • Communicate changes, needs, and care plans with the Phoenix clinical team to promote continuity of care.
  • Develop and maintain strong relationships with community healthcare partners.
  • Complete accurate, timely, and professional clinical documentation following patient visits.
  • Collaborate with colleagues to provide coordinated, patient-centered care.

Benefits

  • Multiple major medical insurance plans to choose from.
  • Dental and vision insurance.
  • Spousal insurance options.
  • Paid time off (PTO).
  • 401(k).
  • Paid mileage.
  • Flexible work environment.
  • Orientation and training tailored to your experience and needs.
  • Supportive Home Health and clinical team.
  • Ongoing training and professional development.
  • Dedicated mentor assigned at hire to support your transition and success.
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