LPN Remote Monitor-Remote/Boston, MA
About The Position
The Licensed Practical Nurse (LPN), Remote Nurse Monitor serves as the heart of Brook’s care model—combining clinical expertise with compassion to bring human connection to technology-driven care. The LPN acts as an extension of the provider’s office, monitoring patients’ health data in real time and guiding them through daily decisions that support improved health outcomes. This role builds trusted relationships with patients, helping them interpret their readings, stay engaged in their care plans, and feel supported every step of the way. The LPN collaborates closely with Registered Nurses, Health Coaches, and provider partners to identify early signs of risk, close care gaps, and ensure timely and appropriate interventions. The position is ideal for a nurse who thrives on meaningful patient interaction, embraces innovation, and seeks to be part of a forward-thinking team redefining chronic care delivery through empathy, data, and technology.
Requirements
- Active and unrestricted LPN/LVN license in MA with willingness to obtain additional licensure in CT and NY within 60 days of hire
- Strong understanding of scope of practice and clinical decision-making for remote patient monitoring.
- Experience in primary care, chronic disease management, or population health preferred.
- Proficiency with EMR/EHR systems and comfort using digital tools to manage patient data.
- Excellent verbal and written communication skills, with empathy and professionalism in every patient interaction.
- Strong organizational and documentation skills, with attention to detail and accuracy.
- Collaborative mindset and ability to thrive in a tech-forward, fast-paced environment.
Nice To Haves
- Minimum 3 years of practical nursing experience in a primary care, community health, or telehealth setting.
- Experience addressing care coordination, medication adherence, and social determinants of health.
- Exposure to AI- or technology-supported care delivery models is a plus.
Responsibilities
- Patient Onboarding & Education: Introduces new patients to Brook’s remote monitoring program, explains device setup and usage, and ensures each patient feels comfortable and confident participating in their care.
- Health Monitoring & Data Review: Reviews incoming biometric data and patient-reported information to identify changes in condition, trends, or areas requiring follow-up or escalation.
- Patient Outreach & Support: Engages directly with patients to provide education, encouragement, and early intervention when health readings fall outside expected ranges.
- Care Coordination: Communicates with primary care providers, specialists, and internal Brook team members to share insights, close care gaps, and maintain continuity of care.
- Documentation & Compliance: Maintains accurate, timely, and complete documentation in EMR systems; ensures compliance with HIPAA and all applicable privacy and security requirements.
- Quality & Process Improvement: Contributes to initiatives that improve patient experience, clinical workflows, and adherence to quality metrics and CPT billing standards.
- Collaboration & Partnership: Works closely with the RN Team Lead, Health Coaches, and Clinic Success Managers to ensure seamless communication, consistent patient experience, and operational excellence.
Benefits
- Medical, dental, and vision — Brook pays 100% of premiums for you and your children and 50% for a spouse or domestic partner, plus a Brook-funded HSA contribution (prorated by hire date) and a medical concierge.
- Mental health at no cost through Spring Health, plus flexible PTO, dedicated sick time, and a generous holiday schedule.
- Employer-paid life, AD&D, and short- and long-term disability; 401(k) with company match; and an emergency-savings match.
- Employee referral bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
