LPN Patient Services Coordinator

CenterWell • Denver, CO

1d • $53,800 - $72,800 • Onsite

About The Position

The Patient Services Coordinator, LPN/LVN acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

The Patient Services Coordinator, LPN/LVN acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. The Patient Services Coordinator, LPN/LVN specializes in explaining complex medical terminology in simple, understandable terms, helping patients grasp their medical conditions and available treatment options. By facilitating clear communication, The Patient Services Coordinator, LPN/LVN ensures that patients' concerns and questions are effectively conveyed to the medical team.

Requirements

• Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which they practice
• 1 year of Home Health experience

Nice To Haves

• Prior packet review / QI experience
• Coding certification

Responsibilities

• Manage schedules for all patients, including supervisory visits.
• Schedule discharge visits, OASIS Collection, recert visits, and Transfer to Inpatient Facility (TIF) OASIS collection visits.
• Reschedule declined or missed visits and process reassigned and rescheduled visits.
• Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for approval.
• Assist with weekly case conferences.
• Receive calls from field staff and refer clinical questions to the Branch Director as necessary.
• May perform patient visits and/or participate in on-call rotation.
• Maintain the client hospitalization log, including entering coordination notes.
• Send electronic logs to all office, field, and sales staff. This may include receiving lab reports, assessing for normality and distributing as appropriate.
• Verify visit paper notes in the scheduling console as needed.
• Run all scheduling reports, including Agent Summary Report and Missed Visits Done on Paper Report.
• Assist with the internal transfer of patients between branch offices.
• Additional duties may vary by branch census and are subject to the discretion of local leadership

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed