LPN - Case Manager

HumanGood • Phoenix, AZ

23h • $38 - $45 • Onsite

About The Position

The Terraces of Phoenix, a premier 5‑Star HumanGood life plan community, is seeking a compassionate and detail‑oriented Licensed Practical Nurse (LPN) to serve as our Case Manager within our Skilled Nursing Team. Reporting to the Health Services Administrator, the Admissions Nurse/Case Manager is essential to ensuring a smooth, welcoming, and clinically sound transition for residents entering our community.

Requirements

• Current LPN license in the state of Arizona
• Current CPR Certification
• Excellent assessment, documentation, communication, and organizational skills.
• Strong customer service and teamwork acumen.

Nice To Haves

• Experience in skilled nursing, subacute care, admissions, or case management is highly desirable.
• Current or prior experience with EMR systems is preferred.

Responsibilities

• Coordinate and process all new admissions and readmissions to the facility.
• Review hospital referrals, clinical documentation, and insurance authorizations for appropriateness and compliance.
• Complete initial nursing assessments and ensure timely implementation of individualized care plans.
• Verify physician orders, medications, diagnoses, and treatments upon admission.
• Serve as the primary clinical liaison between hospitals, physicians, families, and internal departments.
• Collaborate with therapy, pharmacy, dietary, social services, and nursing teams to support smooth transitions of care.
• Participate in interdisciplinary team (IDT) meetings and assist with discharge planning as needed.
• Monitor resident progress and support care coordination throughout the stay.
• Ensure all admission documentation is complete, accurate, and compliant with federal, state, and facility regulations.
• Maintain accurate and timely records in the electronic medical record (EMR) system.
• Assist with insurance verification, authorizations, and communication with payers.
• Support regulatory surveys, audits, and quality assurance programs.
• Educate residents and families about facility services, care processes, and expectations.
• Respond to admission-related questions and concerns to ensure a positive onboarding experience.
• Promote resident safety and infection control standards during the admission process.
• Report changes in resident condition to providers and nursing leadership promptly.
• Assist with quality improvement initiatives focused on admissions, transitions of care, and re-admission reduction.

Benefits

• 20 days of paid time off (increases with years of service), plus 7 company-paid holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Medical benefits start the 1st of the month following your start date
• Matching 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree