About The Position

The LPN Pediatric Care Coordinator is an integral member of the Patient Centered Medical Home Team, helping ensure children and their families or caregivers receive appropriate care for their physical and psychosocial needs. The coordinator builds relationships with families to improve health outcomes and collaborates with the healthcare team to identify at-risk patients, develop care plans with patient and family involvement, and coordinate care. The role also supports PCMH quality and performance objectives through data collection, analysis, and process-outcome evaluation. The primary work location is Guthrie Southern Tier Pediatrics in Big Flats, New York. This is a full-time position scheduled for 40 hours per week. The coordinator must hold practical nurse licensure in both New York and Pennsylvania. The additional state license must be obtained within six months of hire; until dual licensure is obtained, outreach and contact are limited to patients residing in the state where the employee is currently licensed.

Requirements

  • Completion of an accredited LPN program.
  • At least two years of experience in an ambulatory healthcare setting.
  • Current Practical Nurse license in the state of practice before the position start date.
  • Licensure in both New York and Pennsylvania; the additional state license must be obtained within six months of hire.
  • Excellent interpersonal skills, with a focus on patient care and communication.
  • Sound clinical decision-making skills.
  • Good time-management skills.
  • Knowledge of child development, parenting practices, and family systems.
  • Ability to identify social problems and needs and assess a patient’s or family’s ability to use services for problem solving.
  • Ability to read and interpret policies.
  • Ability to work flexibly and autonomously.
  • Ability to mentor, coach, train, and consult with others.
  • Organizational and problem-solving skills.
  • Familiarity with medical terminology.

Nice To Haves

  • Pediatric experience.

Responsibilities

  • Actively manage a panel of high-risk pediatric patients and families using motivational interviewing, shared decision-making, and goal setting to increase engagement.
  • Conduct psychosocial evaluations to identify social determinants of health, develop care plans based on patient and family needs, and support families during crises with appropriate interventions.
  • Coordinate care and link patients and families with their Medical Home, community resources, primary care providers, hospitals, emergency departments, consulting physicians, and other healthcare providers.
  • Provide Transitional Care Management for identified patients, as appropriate.
  • Participate in regular Care Coordination team meetings and lead discussions and teaching for practice staff on high-risk patient management and support.
  • Support practice-level PCMH initiatives and quality improvement, including participation in PCMH and Population Health meetings.
  • Support the primary care practice’s use of technology, including Microsoft and EPIC software, reporting Workbench, patient outreach tools, and disease registry tools.
  • Document all patient and family contacts and attempted contacts.
  • Perform other duties as assigned.

Benefits

  • Up to $15,000 sign-on bonus for qualified LPNs.
  • Comprehensive medical, dental, and vision insurance beginning the first of the month after hire.
  • Generous PTO accrual beginning on the first day.
  • Tuition reimbursement of up to $7,500 per year after 90 days.
  • 403(b) retirement plan with immediate company match.
  • Employee wellness programs and caregiver support resources.
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