Low Voltage Technician - Physical Security Lead

Tusker•Green Bay, WI
•Onsite

About The Position

Tusker is seeking a Low Voltage Technician - Physical Security Lead to install, commission, and troubleshoot electronic security systems, including access control, video surveillance, and intrusion detection. The role leads project sites in a supervisory capacity, directing assigned technicians while also participating in hands-on installation, and reports to the Manager of Physical Security. The technician interprets construction documents and system drawings; installs, wires, labels, and tests security devices and head-end equipment; configures and commissions systems; and maintains accurate project documentation. The role also communicates project variances, coordinates substitutions or change orders, participates in planning meetings, follows job-site safety policies, and supports customer hand-off and technician development. The position requires regular in-person attendance and travel to client sites, primarily within a 60-mile radius. Occasional overnight travel may be required to meet project deadlines. The stated starting pay is $35 per hour.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience installing and commissioning physical security systems.
  • Valid driver’s license and good driving record.
  • Ability to read and interpret construction documents and technical specifications.
  • Ability to perform basic IP network configuration and understand connectivity.
  • Comfort working with hand and power tools, including scissor lifts.
  • Basic understanding of Windows-based applications, system configuration, and browser-based interfaces.
  • Strong understanding of physical security infrastructure and best practices.
  • Clear technical and non-technical communication skills.
  • Professionalism in high-pressure and customer-facing environments.
  • Attention to detail and pride in workmanship.
  • Initiative and commitment to continuous improvement.
  • Ability to work in both leadership and team roles.
  • Troubleshooting and problem-solving skills.
  • Accountability, punctuality, and ownership of assigned responsibilities.
  • Understanding of business implications and maintaining project efficiency.
  • Willingness to drive company vehicles to client sites daily and occasionally travel overnight.
  • Ability to meet the physical demands and work in the environments described in the posting.

Responsibilities

  • Lead project sites and direct assigned technicians while participating in physical installation.
  • Interpret system design drawings, floor plans, construction documents, and technical specifications.
  • Install security devices and cabling, including cameras, card readers, door hardware, intrusion panels, and power supplies.
  • Mount, wire, label, and test head-end equipment such as racks, servers, switches, patch panels, and controllers.
  • Commission and test systems, including programming IP addresses, enrolling devices, and verifying connectivity.
  • Perform basic to intermediate programming in access control or video management platforms, such as badge creation and camera stream setup.
  • Troubleshoot cabling, power, and device communication issues.
  • Provide regular project updates to management and communicate project variances to the Physical Security Team.
  • Maintain accurate as-built documentation and system labeling.
  • Manage on-site product substitutions or change orders.
  • Attend and contribute to pre-project planning meetings.
  • Follow job-site safety and conduct policies and ensure systems are tested and commissioned according to scope.
  • Walk customers through basic system operation during project hand-off and coordinate final programming hand-off when applicable.
  • Mentor junior technicians and support their development.
  • Drive company vehicles to client sites and travel overnight occasionally when project deadlines require it.
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