Low Voltage Technician - Physical Security Lead

Tusker•Green Bay, WI
•Onsite

About The Position

Tusker (formerly Camera Corner Connecting Point) is seeking a Low Voltage Technician - Physical Security Lead to install and commission electronic security systems, including access control, video surveillance, and intrusion detection, from start to finish. The role reports to the Manager of Physical Security and combines hands-on installation with site leadership, directing assigned technicians while participating in the work. The technician interprets design drawings and construction documents; installs and tests security devices, cabling, and head-end equipment; commissions systems; performs basic to intermediate platform programming; and troubleshoots infrastructure and connectivity issues. The role also provides project updates, maintains as-built documentation and labeling, communicates project variances, coordinates changes and hand-offs, and guides customers through basic system operation. Regular in-person attendance is required. Work takes place at client project sites and involves driving company vehicles, usually to local sites within a 60-mile radius. Some projects may require overnight travel. The work environment includes moderate noise and exposure to elevated work areas, electrical-shock risks, and occasionally mechanical parts, fumes, airborne particles, and outdoor weather. Physical duties include frequent standing, walking, reaching, and lifting up to 25 pounds, with occasional lifting up to 60 pounds.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience installing and commissioning physical security systems.
  • Valid driver's license with a good driving record.
  • Ability to read and interpret construction documents and technical specifications.
  • Ability to perform basic IP network configuration and understand connectivity.
  • Comfort working with hand and power tools, including scissor lifts.
  • Basic understanding of Windows-based applications, system configuration, and browser-based interfaces.
  • Strong understanding of physical security infrastructure and best practices.
  • Clear communication skills with technical and non-technical audiences.
  • Professionalism in high-pressure and customer-facing environments.
  • Attention to detail and pride in workmanship.
  • Initiative and interest in continuous improvement.
  • Ability to work in both leadership and team roles.
  • Troubleshooting and problem-solving skills.
  • Accountability, punctuality, and ownership of assigned responsibilities.
  • Ability to understand business implications and maintain project efficiency.
  • Ability to meet the position's physical demands, including frequent lifting up to 25 pounds and occasional lifting up to 60 pounds.
  • Willingness to drive to client sites daily and occasionally travel overnight.

Responsibilities

  • Lead project sites in a supervisory role, directing assigned technicians while actively participating in physical installation.
  • Interpret and work from system design drawings, floor plans, and construction documents.
  • Install security devices and cabling, including cameras, card readers, door hardware, intrusion panels, and power supplies.
  • Mount, wire, label, and test head-end equipment such as racks, servers, switches, patch panels, and controllers.
  • Commission and test systems, including programming IP addresses, enrolling devices, and verifying connectivity.
  • Perform basic to intermediate programming in access control or video management platforms, such as badge creation and camera stream setup.
  • Troubleshoot cabling, power, and device communication issues.
  • Provide regular project updates to management.
  • Maintain accurate as-built documentation and system labeling.
  • Communicate project variances with the Physical Security Team.
  • Manage on-site product substitutions and change orders.
  • Attend and contribute to pre-project planning meetings.
  • Follow job site safety and conduct policies.
  • Ensure systems are fully tested and commissioned according to scope.
  • Walk customers through basic system operation during project hand-off.
  • Coordinate final programming hand-off when applicable.
  • Mentor junior technicians and support their development.
  • Drive company vehicles to client sites; occasionally travel overnight to meet project deadlines.
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