Low Voltage Supervisor

IES Residential • San Antonio, TX

13d • Onsite

About The Position

The Low Voltage Supervisor oversees daily field operations for low voltage projects and service activities, ensuring work is completed safely, efficiently, on schedule, and in accordance with company standards, project requirements, and applicable codes. The role leads field personnel and supports productivity, quality control, customer satisfaction, and operational performance.

The supervisor oversees installation, wiring, service, and troubleshooting for alarm systems, security cameras, sound systems, coaxial and Cat5/Cat6 cabling, low voltage lighting, and smart systems. The position also coordinates crews, workflows, materials, equipment documentation, and communications with field personnel, customers, vendors, subcontractors, and internal departments. It conducts jobsite inspections and safety observations, maintains accurate project records, addresses operational and customer service issues, and supports project managers and department leadership.

Work is performed on-site and in person in San Antonio, Texas; the position is not remote or hybrid. The work environment includes active indoor and outdoor jobsites, attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other jobsite conditions. Travel to support project and operational needs is required. Overtime, modified schedules, and occasional weekends may be required based on business needs. Candidates must be authorized to work in the United States without current or future employer sponsorship.

Requirements

• Minimum of 5 years of experience in low voltage installation, wiring, service, or construction operations.
• Hands-on experience wiring and installing alarm systems, security cameras, sound systems, coaxial and Cat5/Cat6 cabling, low voltage lighting, and smart systems.
• Strong knowledge of low voltage systems, installation practices, service procedures, and troubleshooting methods.
• Ability to manage multiple crews, priorities, and jobsite activities in fast-paced field environments.
• Strong leadership, organizational, problem-solving, verbal communication, and written communication skills.
• Knowledge of workplace safety requirements, industry standards, and applicable codes.
• Ability to read and interpret blueprints, specifications, diagrams, and work orders.
• Proficiency with mobile devices, tablets, Microsoft Office, and related business systems.
• Strong attention to detail and commitment to quality workmanship and customer satisfaction.
• Ability to train, mentor, and develop field personnel effectively.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing skills where necessary to perform job duties.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Ability to stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Ability to sit for extended periods while driving to and between job sites.
• Ability to lift, carry, push, and pull at least 50 pounds.
• Maintain dependable transportation and consistent, reliable attendance.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Ability to communicate in person, by phone, and electronically, including using a tablet, smartphone, and other office technology.
• Travel as required to support project and operational needs.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.
• A license is required; the specific license is not identified.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous supervisory, lead technician, or field leadership experience preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
• English speaking, reading, and writing skills preferred.
• Spanish speaking preferred.

Responsibilities

• Supervise daily low voltage field operations, including project execution, service activities, crew assignments, and workflow coordination.
• Monitor field productivity, workmanship, and job progress to ensure safe, efficient, and timely completion.
• Oversee installation, wiring, service, and troubleshooting for alarm systems, security cameras, sound systems, coaxial and Cat5/Cat6 cabling, low voltage lighting, and smart systems.
• Ensure compliance with company policies, safety procedures, project specifications, and applicable codes and regulations.
• Provide leadership, training, mentorship, and technical support to field personnel and technicians.
• Coordinate communications with field personnel, customers, vendors, subcontractors, and internal departments, as well as material tracking and equipment documentation.
• Conduct jobsite inspections, quality control reviews, and safety observations.
• Identify and resolve field-related issues, operational concerns, and customer service matters in a timely manner.
• Assist with manpower planning, scheduling, and resource allocation.
• Maintain accurate documentation, reports, work orders, and project-related records.
• Support project managers and department leadership with operational updates, field reporting, and performance improvement initiatives.
• Promote professionalism, accountability, teamwork, and positive customer interactions in the field.
• Perform additional duties as assigned.

Benefits

• Competitive pay.
• Company 401(k) plan with employer contribution match.
• Company paid time off.
• Company paid life insurance.
• Choice of medical coverage, including prescription and short-term disability plans.
• Choice of dental and vision coverage.
• Optional long-term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed