Low-Voltage Field Technician

GardaWorld•Boston, MA

1d•Onsite

About The Position

ECAM, a GardaWorld company and provider of outdoor video surveillance, is hiring a Tier II Low Voltage Technician based in Boston, Massachusetts. The technician designs, installs, services, tests, and maintains Mobile Surveillance Units (MSUs), CCTV, alarms, and related equipment. The role includes maintaining MSUs and commercial sites, conducting weekly preventative maintenance, supporting project teams and site surveys, communicating with branch staff, preparing reports, keeping inventory records, staying current on surveillance technologies, and maintaining client relationships. The position requires driving and travel up to 75% of the time within the assigned territory. The set schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., and overtime may be offered. Pay is $31 per hour.

Requirements

Be authorized to work in the United States.
Be able to pass an extensive screening process, including required background checks and drug screening.
Have a high school diploma or equivalent.
Have a valid driver's license and meet company driving requirements.
Have at least one year of hands-on experience installing CCTV or alarm systems.
Have technical knowledge of CCTV, access control, and low-voltage electronics.
Have a basic understanding of electricity and job-site safety practices.
Be familiar with Microsoft Office and Internet Explorer and able to learn new software quickly.
Be able to obtain and maintain a valid state security license if required by the location.
Have strong communication, problem-solving, and follow-up skills.
Be able to manage multiple tasks with minimal supervision.
Have working knowledge of wire types, wire sizing, and common electrical standards.
Be comfortable using manual and electric hand tools while following safety practices.
Have a good understanding of LAN systems used in integrated security setups.
Be able to write basic reports, logs, and routine correspondence.
Be self-motivated and reliable, and able to work both independently and as part of a team.
Be comfortable working at heights and in physically active roles.
Be able to lift up to 50 pounds, remain alert for long periods, and handle tools and equipment with dexterity.
Be able to drive and travel up to 75% of the time within the assigned territory.

Nice To Haves

Vocational or technical training.

Responsibilities

Ensure MSUs and commercial sites under maintenance agreements are operational, clean, and accurately documented; perform weekly preventative maintenance.
Collaborate with operations teams to support timely, on-budget project completion.
Conduct thorough site surveys in support of subcontractors, installers, project coordinators, engineering managers, and sales personnel.
Provide consistent communication and updates to branch staff.
Prepare and submit detailed daily activity reports.
Stay current and knowledgeable about mobile surveillance systems and related technologies.
Manage and update MSU and job-site inventory records.
Build and maintain strong, professional relationships with clients.
Keep Account Executives and branch personnel informed about issues or developments at customer sites.
Safely transport MSUs to, from, and between customer locations.
Review video footage when requested by operations or clients and notify operations of all review requests.