Low-Rise Residential Building Operator

Richcraft Homes Ltd•Ottawa, ON

8d•Onsite

About The Position

Richcraft is looking for a Building Operator to join our operations team on our residential portfolio. The Residential Building Operator will be responsible for a designated residential portfolio that includes managing day-to-day operations, being available for general inquiries to tenants and ensuring a high level of service and support is provided to residents at all times.

Requirements

Possess preventative attitude and proactive communication.
2+ years’ experience in a related environment.
Exceptional communication, organizational, interpersonal and time management skills.
Working knowledge of HVAC, plumbing and electrical systems.
A valid driver’s license and car is required.
A demonstrated high degree of integrity, discretion and confidentiality.
Excellent technical troubleshooting and problem-solving skills.
Ability to work well independently with minimal supervision, and with other team members when necessary.
Ability to prioritize work and adhere to maintenance schedules.
Ability to analyze, organize, prioritize, and delegate tasks accordingly.
Ability to enhance positive relationships with residents, tenants and vendors.
Ability to consistently complete assigned work in a timely and efficient manner.

Responsibilities

Promptly respond to resident issues and service requests.
Be available to residents for general inquiries about living in their suite, building and community.
Act as a liaison between residents and management.
Perform resident service requests in addition to routine repairs and maintenance for in-suite, interior and exterior common areas.
To monitor, troubleshoot and perform preventive and minor repairs on HVAC, plumbing and electrical systems, and small appliances.
Emergency on call duty for after-hours building issues.
Monitor performance of external contractors.
Supervise and coordinate tenant move-in and move-out.
Provide emergency/unscheduled repairs of equipment, structures and grounds on the property.
Perform regular property inspections of units, common areas, building exteriors, and landscape in coordination with the Operations Manager.
Keep accurate records of space conditions including roof, HVAC and utilities.
Clean light fixtures and change bulbs/tubes.
Provide quotations, recommendations, regular visits and prompt service to building tenants to ensure satisfactory and problem resolution.
Order supplies and services based on pre-authorized levels of approval.
Prepare and submit reports based on operations.
Prepare, paint and decorate interior and exterior surfaces as required.
Maintain inventory of equipment, manuals and warranties.
Perform all other duties as assigned or needed.