Lounge Supervisor | Art Ovation Hotel, Autograph Collection

Shaner Hotels • Sarasota, FL

6d • Onsite

About The Position

This position is responsible for supervising all aspects of the service bar outlet functions, in accordance with hotel standards. The role directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. This position will primarily focus on supervising our Perspective Rooftop Poor Bar. The ideal candidate will be available to work a flexible schedule, including weekends, holidays, and varied shifts, with a primary focus on evening shifts. The role ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department, maintaining food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. It also involves establishing, maintaining, and training standards and procedures for operations and safe working conditions in the department, responding to and handling guest-related issues, and ensuring communication with the General Manager, all other Department Managers, Supervisors, and Staff. Additionally, the position assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned.

Requirements

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.

Nice To Haves

• Previous supervisory / management experience a plus.
• Some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Supervising of all aspects of the service bar outlet functions, in accordance with hotel standards.
• Directing, implementing and maintaining a service and management philosophy which serves as a guide to respective staff.
• Ensuring compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintaining food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishing, maintaining, and training standards and procedures for operations and safe working conditions in the department.
• Responding and handling guest related issues pertaining to the department.
• Ensuring communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assisting in managing all aspects of employee performance to ensure productivity and a quality work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED