Lounge Supervisor | Art Ovation Hotel, Autograph Collection

SHANER • Sarasota, FL

7d • Onsite

About The Position

The Lounge Supervisor will be responsible for supervising all aspects of the service bar outlet functions, in accordance with hotel standards. This position will primarily focus on supervising our Perspective Rooftop Pool Bar. The role involves directing, implementing, and maintaining a service and management philosophy that serves as a guide to the respective staff. The supervisor ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department, maintaining food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. They will establish, maintain, and train standards and procedures for operations and safe working conditions in the department, and be responsible for responding to and handling guest-related issues pertaining to the department. Communication with the General Manager, all other Department Managers, Supervisors, and Staff is essential. The role also assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned.

Requirements

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.

Nice To Haves

• Previous supervisory / management experience a plus.
• Some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Supervising all aspects of the service bar outlet functions, in accordance with hotel standards.
• Directing, implementing and maintaining a service and management philosophy which serves as a guide to respective staff.
• Primarily focusing on supervising our Perspective Rooftop Pool Bar.
• Ensuring compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintaining food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishing, maintaining, and training standards and procedures for operations and safe working conditions in the department.
• Responding and handling guest related issues pertaining to the department.
• Ensuring communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assisting in managing all aspects of employee performance to ensure productivity and a quality work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED