Host Person - Lounges

Wynn Resorts•Las Vegas, NV

About The Position

The Lounge Host Person delivers a seamless, engaging guest arrival experience in a Wynn Las Vegas lounge. The role combines elevated hospitality with a dynamic social atmosphere, efficiently managing guest flow while providing attentive, personalized service. As the first point of contact, the host works with management, VIP services, and front-of-house teams to create a welcoming, high-energy, polished environment consistent with Wynn’s service standards. The position manages reservations, guest lists, walk-ins, seating, waitlists, and lounge floor flow; supports VIP arrivals and special requests; monitors capacity and ambiance; and coordinates in real time with guests and operational teams. The host also maintains the host stand and entry area, keeps menus and reservation information accurate, completes opening, closing, and side-work duties, and follows company policies, safety protocols, local regulations, and brand standards. The work takes place in a luxury resort lounge with music and crowds. The position requires evenings, weekends, holidays, and extended shifts.

Requirements

High school diploma or equivalent.
Candidates must be at least 18 years of age.
Strong interpersonal and communication skills.
Ability to thrive in a high-energy, fast-paced environment.
Excellent multitasking and organizational abilities.
Customer-focused mindset and ability to engage diverse guest profiles.
Must be able to obtain and maintain all required work cards and licenses.
Availability for evenings, weekends, holidays, and extended shifts.

Nice To Haves

1–2+ years of experience in a lounge, nightlife, restaurant, or hospitality setting preferred.
Experience in high-volume or VIP-driven environments strongly preferred.

Responsibilities

Greet guests warmly, confidently, and professionally, making a strong first impression.
Maintain an upbeat, engaging presence suited to the lounge’s social atmosphere.
Recognize repeat and VIP guests and personalize interactions when possible.
Handle guest arrivals and departures efficiently and attentively.
Manage reservations, guest lists, and walk-in traffic in a fast-paced lounge.
Coordinate seating arrangements, bottle-service tables, and high-demand areas.
Maintain accurate waitlists and communicate realistic wait times.
Manage floor flow strategically to support guest experience and revenue opportunities.
Assist with VIP arrivals, special requests, celebrations, and hosted experiences.
Communicate guest preferences and special arrangements to service and management teams.
Provide high-touch service to premium guests and support discreet, timely service recovery when needed.
Monitor lounge capacity, seating flow, and guest mix to maintain a balanced environment.
Collaborate with management to adjust seating and pacing based on business levels.
Monitor music, lighting, and overall lounge ambiance for alignment with brand standards.
Liaise among guests, servers, bartenders, and management.
Communicate seating updates, VIP activity, and guest needs in real time.
Work with security, nightlife, and service teams to support smooth operations.
Maintain the organization and cleanliness of the host stand and entry area.
Keep menus, reservation platforms, and guest lists current and accurate.
Complete opening, closing, and side-work duties.
Attend pre-shift meetings to stay informed about events, VIP guests, and reservations.
Follow Wynn grooming, uniform, and presentation standards.
Follow company policies, safety protocols, and local regulations, including ID verification where applicable.
Represent the Wynn brand with professionalism and discretion.