LOUNGE ATTENDANT (FULL TIME)
About The Position
We are hiring immediately for a full time LOUNGE ATTENDANT position. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires greeting guests warmly, taking orders efficiently, and delivering food promptly and professionally while maintaining safe food handling and sanitation standards. The attendant must demonstrate a complete understanding of menu items and ingredients, advise guests on combinations, accommodate requests, and be knowledgeable about specialized diets and allergens. Communication with back-of-the-house staff is crucial for order accuracy and special requests. The role also involves collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining confidentiality. Addressing guest complaints and issues promptly, setting up and cleaning the dining room, operating various equipment, and collaborating with other departments for special events are also key responsibilities. This position is full-time with evening shifts available, and days/hours may vary.
Requirements
- Previous lounge attendant, serving and bussing experience required.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Free meals during shift
- Free employee parking
- Free meals
- uniforms
- laundering service available at select locations
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
