Lottery Revenue Agent
About The Position
This position is a 100% "working in office" position. If you have an interest in the world of gaming, a desire to learn something challenging, and are ready to shape an evolving industry, then this position in the Nebraska Department of Revenue’s Charitable Gaming Division may be a perfect fit for you. The ideal candidate will be a member of a small team who works with individuals, entities, and taxpayers involved in the cash device program. This will involve working within established procedures and guidelines to process applications, researching and resolving issues with applications, and assisting with the collection of taxes. Work may also involve assisting in other areas the Division oversees, including bingo, pickle cards, keno, and lotteries/raffles. This Division is not involved with the regulation of the State’s licensed racetrack casinos.
Requirements
- Associate’s Degree in business; OR two years of experience with tax return preparation, business ownership and operation, account research and analysis, or interpretation and application of policies, laws, rules, or regulations.
- Knowledge of: basic mathematics and accounting; business operations and practices; resources available for researching laws, rules, and regulations.
- Ability to: communicate over the telephone and email to express clear and concise ideas; relate effectively with people representing a wide variety of backgrounds; use deductive techniques to determine information sought; organize and verify data/information from computer generated reports (spreadsheet); set priorities; interpret difficult tax programs for taxpayers; work independently.
Responsibilities
- Answers simple to complex taxpayer and taxpayer representative questions regarding Nebraska tax program regulations, rulings, statutes, forms, and processing procedures as well as simple or complex questions regarding a taxpayer’s specific tax return, account, refund, tax liability, or licensing application. Answers are provided by phone, email, letter, and personal contact.
- Assists and educates taxpayers in the preparation (electronically and by paper) of Department applications and payment of fees and taxes by phone, email, and personal contact.
- Prepares supporting materials for license revocation or other Department hearings and testifies for the State at the hearing.
- Reviews, researches, and analyzes complex tax returns, taxpayer accounts, databases, and IRS and tax processing reports to determine compliance with tax and charitable gaming laws.
- Contacts or responds to taxpayers by phone, email, letter, or personal contact to notify them of results of reviews and explains the Department’s actions.
- Prepares reports of findings, working independently and/or collaborating with resources within and outside the Department.
Benefits
- Comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
