Subaru Service Department Porter/Customer Service Specialist

Wagner Subaru • Fairborn, OH

19h • Onsite

About The Position

We are seeking a dependable, energetic, and customer-focused Lot Porter / Customer Service Specialist to join our dealership team. This position plays a critical role in maintaining vehicle inventory, supporting dealership operations, and delivering an exceptional customer experience. The ideal candidate will be highly organized, detail-oriented, and committed to providing world-class customer service while assisting both sales and service departments.

Requirements

• Valid driver's license with a clean driving record.
• Ability to drive both automatic and manual transmission vehicles preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work outdoors in varying weather conditions.
• Ability to stand, walk, bend, and lift up to 50 pounds.
• Positive attitude and strong work ethic.

Nice To Haves

• Previous customer service, porter, valet, or automotive experience is a plus but not required.

Responsibilities

• Perform daily lot checks to ensure vehicles are properly parked, secured, and displayed.
• Maintain accurate lot inventory and assist with inventory audits.
• Organize vehicle placement to maximize lot appearance and customer accessibility.
• Move vehicles safely throughout the dealership property.
• Ensure all vehicles are clean, fueled, and presentation-ready.
• Greet customers promptly and professionally.
• Provide a welcoming, friendly, and helpful experience for all dealership visitors.
• Pull customer vehicles around for delivery, service pickup, and appointments.
• Assist customers with questions and direct them to the appropriate department.
• Maintain a positive and professional attitude at all times.
• Wash, vacuum, and detail vehicles for customer delivery and showroom display.
• Prepare new and pre-owned vehicles for sale and delivery.
• Inspect vehicles for cleanliness and presentation standards.
• Ensure customer vehicles are returned in excellent condition following service visits.
• Shuttle customers to and from their homes, workplaces, or designated locations.
• Operate dealership vehicles safely and courteously.
• Maintain a clean and professional shuttle vehicle environment.
• Assist sales and service teams with daily operational needs.
• Help maintain dealership grounds, showroom, and service areas.
• Follow all safety procedures and company policies.
• Perform additional duties as assigned by management.

Benefits

• Full-time employment with competitive pay.
• Health, dental, and vision benefits (where applicable).
• Paid time off and holidays.
• Opportunities for advancement within the dealership.
• Professional and supportive work environment.
• Ongoing training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed