Lot Operations Supervisor

OPENLANE•Brampton, ON

3d•Onsite

About The Position

OPENLANE is seeking a Lot Operations Supervisor with experience in supervising a team of Lot Assistants and Drivers. This role is responsible for coordinating vehicle inventory at the Vehicle Logistic Center (VLC). The ideal candidate will have 3-5 years of experience in a similar role and will be focused on results, accountability, adaptability, and organization. The supervisor will lead by example, foster a culture of alignment and support, and be able to shift tasks to assist other departments with priority requests. Maintaining an organized and orderly lot for efficient operations, including completing regular inventory scans and reporting, is a key responsibility.

Requirements

Post-secondary education or equivalent experience
3-5 years' supervisory experience
Valid Driver’s License
Experience working outside in all weather conditions

Nice To Haves

Tech-savvy, familiarity with Google Suite is an asset
Ability to drive both standard & automatic transmissions
Familiarity with AMS, VTrace, or other OPENLANE systems is an asset
Bilingual in French and English is ideal
Qualified/Experienced in operating plow trucks, bobcats, loaders, and/ or tow trucks is strongly preferred

Responsibilities

Overall management of the Lot department, including planning and organizing department workflow to meet SLAs and support production of recon & mechanic shops.
Supervise and provide mentorship for Lot Assistants, Drivers, Security, & Stock in team; including allocation of assignments, monitoring production, and performance management; ensuring the department is properly staffed for volume.
Monitor efficient operation of vehicles moving through the VLC remarketing system, including staging vehicles for reconditioning shops or transportation as well as moving, marking, flagging, repicturing, and/or staging vehicles.
Ensure production information and reporting is accurately captured in company systems, including VTrace, AMS, and respond to portal or internal requests in a timely manner.
Ensure vehicles receive & are billed for services in accordance with corporate and customer SLAs.
Operate vehicles under various weather conditions and may be required to manually remove snow through various means (clearing vehicles of snow, light shoveling in the yard, operating plow truck, bobcat, loader, etc.).
Monitor, inspect, and enhance lot operations to ensure compliance with corporate and industry safety standards; ensuring that lot equipment has regular maintenance and repairs as required to remain in good working condition.
Attract, engage, retain, and grow great people.
Create and sustain a high trust team culture that embraces and values people’s talents, diversity, and contributions to OPENLANE’s goals.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement