Lot Auditor - Sky Ridge Medical - Lone Tree, CO
About The Position
The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. The primary objective is to deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.
Requirements
- A high school diploma or GED is required.
- A valid driver’s license and reliable transportation are required.
- Candidates must maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
- Successful completion of a background check is required and must be maintained throughout employment.
- No special certifications are necessary for this role.
- Must be able to stand, walk, and lift up to 50 pounds for extended periods.
- Demonstrates excellent communication skills through active listening, clear articulation, and a courteous, professional demeanor.
- Skilled in managing guest interactions with patience, empathy, and close attention to detail.
- Works collaboratively with team members, supervisors, and clients to ensure a seamless and positive service experience.
- Team members may need to use a personal cell phone for work-related communications or to access mobile apps.
Nice To Haves
- Previous customer service experience is preferred.
Responsibilities
- Issue tickets, handle payments accurately, and track money and paperwork responsibly.
- Complete shift logs, track tickets and revenue, and document parking activity.
- Label keys, record vehicle details, and maintain organized records of parked cars.
- Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
- Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
- Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
- Use radios appropriately, stay in contact with the team, and support a positive work environment.
- Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
- Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.
Benefits
- Health Benefits – Medical, vision and dental insurance
- Supplemental Insurance – Life insurance and critical illness
- Bonus opportunities
- Internal leadership development program
- Paid time off
- Paid training
- Tuition assistance through Belleview University
- Nationwide discounts through Perks at Work
- Military friendly employer
- Overtime pay (when applicable)
- Compliance with state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
