Lot Auditor - Tucson, AZ

Parking Management Company • Tucson, AZ

4d • $15 - $15 • Onsite

About The Position

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests by providing customer service and supporting lot operations. The role involves directing traffic, assisting customers, monitoring the parking lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in varying weather conditions.

The position’s primary objective is to deliver excellent customer service while maintaining a safe, clean, and efficient parking environment. The Lot Auditor helps guests, enforces parking policies, and supports daily parking operations. The position is non-exempt and paid hourly. The posting identifies the schedule as full-time / part-time and states that shifts may include nights, weekends, and holidays.

The role requires a high school diploma or GED, a valid driver’s license, reliable transportation, a clean motor vehicle record with no more than three moving violations in the past three years, and successful completion and continued maintenance of a background check. Previous customer service experience is preferred. The employee must be able to stand, walk, and lift up to 50 pounds for extended periods, work indoors and outdoors in various weather conditions, and maintain a professional appearance. A personal cell phone may be needed for work communications or mobile apps, with reimbursement according to company policy when applicable.

Requirements

• High school diploma or GED.
• Valid driver’s license and reliable transportation.
• Maintain a clean motor vehicle record, with no more than three moving violations in the past three years.
• Successfully complete a background check and maintain the required background status throughout employment.
• Ability to stand, walk, and lift up to 50 pounds for extended periods.
• Comfort working indoors and outdoors in various weather conditions.
• Professional appearance and adherence to uniform and grooming standards.
• Schedule flexibility; shifts may include nights, weekends, and holidays.
• Excellent communication skills, including active listening, clear articulation, and a courteous, professional demeanor.
• Ability to manage guest interactions with patience, empathy, and attention to detail.
• Ability to collaborate with team members, supervisors, and clients.
• May need to use a personal cell phone for work-related communication or mobile apps.

Nice To Haves

• Previous customer service experience.
• A positive, helpful attitude.

Responsibilities

• Issue parking tickets, handle payments accurately, and responsibly track money and paperwork.
• Complete shift logs, track tickets and revenue, and document parking activity.
• Label keys, record vehicle details, and maintain organized records of parked vehicles.
• Regularly check the lot, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Keep the parking area and booth clean and presentable, and assist with light cleaning or janitorial tasks as needed.
• Help guests with payments and parking questions while maintaining a friendly and helpful attitude.
• Use radios appropriately, communicate with the team, and support a positive work environment.
• Arrive on time, follow company policies, and maintain a professional appearance and attitude.
• Perform additional tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.
• Direct traffic, assist customers, and monitor the parking lot to support safe and organized parking operations.

Benefits

• Medical, vision, and dental insurance.
• Life insurance and critical illness supplemental insurance.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Belleview University.
• Nationwide discounts through Perks at Work.
• Overtime pay for non-exempt employees when applicable, including pay at one and one-half times the regular hourly rate for hours worked over 40 in a workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED