Lot Associate - OpenRoad Toyota Richmond
About The Position
OpenRoad Toyota Richmond is seeking a Full-Time Lot Associate to join their Service Department. This role is crucial for maintaining the dealership's property, ensuring customer satisfaction, and supporting the smooth flow of operations. The company prides itself on a forward-thinking culture, continuous improvement, and becoming a national automotive leader in customer experience. OpenRoad is recognized as one of Canada's Best Employers and Best Managed Companies, looking for team players who are eager to learn, work hard, and take ownership. OpenRoad Toyota Richmond is the largest flagship Toyota dealership in British Columbia.
Requirements
- Valid British Columbia driver’s license, with a clean Drivers Abstract.
- Ability to work cooperatively with other employees.
- Ability to operate assigned equipment.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- Attention to detail and high quality control standards.
- Ability to work effectively against deadlines.
Responsibilities
- Ensure safe transport and use of any and all company property.
- Report any area of concern regarding supplies, equipment, or other problem areas to the department manager.
- Report any hazardous condition deemed an emergency to a member of management.
- Effectively use business systems, platforms, and technology.
- Understand the importance of exceeding customer expectations on vehicle delivery condition.
- Provide excellent customer service and interact professionally with all guests.
- Start all vehicles, check for dead batteries, and recharge any that are dead.
- Keep inventory arranged in a neat and orderly fashion and clean at all times, ensuring showroom vehicles are spotless daily.
- Wash vehicles after service tasks are complete.
- Advise the Pre-Owned Manager of any noted problems with used vehicles.
- Keep the work area free of debris and trash from vehicles.
- Keep the delivery area free of other vehicles and debris.
- Keep all grounds and facilities, internal and external, in clean, presentable order.
- Keep the work station neat, tidy, organized, and put all supplies in order at the end of the day.
- During winter months, keep doorways shoveled, sanded, and cleared, and clear snow and ice from cars in the lot.
- Transport customers as requested by Sales & Service Managers.
- Pick up and deliver parts, personnel, and paperwork as required by other dealership departments.
- Perform tasks as directed by Sales or Service Manager (e.g., washing customer cars, emptying trash containers) to assist in the smooth flow of the company.
- Follow company safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor.
- Perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require.
Benefits
- Discounted Vehicle Purchasing Program
- Employee Referral Program
- Employer RRSP Matching
- Internal and external, training & development opportunities for skill development and growth
- Comprehensive Extended Health and Dental plan, tailored toward Associate wellness
- Recognition and Engagement Events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
