Lost Pier Cafe Attendant

THE RANCH AT LAGUNA BEACHLaguna Beach, CA
7d$18 - $18Onsite

About The Position

Take food and beverage orders. Assist hotel guests with beach chair, umbrella, and beach towel rentals in a friendly, enthusiastic, professional and timely manner.

Requirements

  • High school or equivalent education required.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Ensure guest comfort and safety throughout their visit.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Ability to describe all menu items and methods of preparation and to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
  • Ability to notify management of any inappropriate behavior from the guest such as intoxication.
  • Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to lift up to 30 lbs. on a regular and continuing basis.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs, occasionally.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Regular attendance is essential to the successful performance of this position.
  • Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities.
  • Flexibility with working hours and on-call rotation.

Nice To Haves

  • Cashiering and Customer service experience preferred.
  • Food Handlers certificate preferred

Responsibilities

  • Must be 21 years of age or older to serve and prepare alcoholic beverages, in compliance with local and state laws
  • Take orders and serve all food and beverage requests, using suggestive selling techniques.
  • Control guest checks and secure proper payment by handling cash, credit cards & hotel guest’s room charges.
  • Clear tables upon guest’s departure.
  • Set up and refill condiment station as needed.
  • Assist guests with beach chairs, umbrellas, towel rentals and other requests as needed.
  • Complete and perform various side duties as assigned by the Outlet Supervisor and Manager.
  • Maintain proper condition and cleanliness of dining areas and servicing equipment.
  • Set up umbrellas, wipe down tables and benches, sweep patio to ensure it is free from trash and debris.
  • Empty trash cans into appropriate trash bins.
  • Inform supervisor of any problems or complaints.
  • Additional duties as necessary and assigned.
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