Cafe Attendant

Masonicare Corp•Wallingford, CT

2d•Onsite

About The Position

Masonicare at Ashlar Village is seeking a Cafe Attendant to join their team. This position is responsible for reporting to work on time in proper uniform, completing pre-meal assignments, serving customers according to training standards, and completing post-meal assignments while ensuring proper sanitation procedures. The role requires good customer service skills and attendance at all mandatory education programs.

Requirements

Reports to work on time in proper uniform standards
Completes pre-meal assignments
Serves customers per training standards
Completes post-meal assignments ensuring proper sanitation procedures
Good customer service skills
Attend all mandatory education programs
Ability to follow proper cash handling, and credit card procedures as directed by supervisor.

Responsibilities

Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.
Maintain proper time-clock procedures to ensure an accurate account of hours worked.
Report to work in proper uniform (laundered and maintained by employee) to ensure a clean and professional appearance.
Complete all pre-meal side-work, and set up assignments thoroughly and within the scheduled time provided and checked by supervisor.
Ensure tables assigned for service are checked for accuracy, cleanliness, and appearance.
Participate in menu meeting before each service to ensure a thorough knowledge of menu items being served and other service instructions.
Assist all patrons in a timely and efficient manner ensuring customer needs are identified and addressed utilizing all aspects of the training program provided.
Demonstrate customer service skills, treating all customers and coworkers with courtesy and respect. Handle all customer issues professionally and use all options provided to satisfy the customer.
Clear tables in a timely, efficient, and non-obtrusive manner utilizing the standards of the training program.
Ability to follow proper cash handling, and credit card procedures as directed by supervisor.
Complete all post-meal side-work assignments thoroughly and in the scheduled time provided and checked by supervisor.
Attend/Complete all mandatory in services, obligations, meetings.
Ensure proper safe food handling and hand washing procedures are followed, and proper sanitation of trays, work areas and equipment used.