About The Position

Join Hallmark Aviation as a Representative with outstanding customer service skills in our Lost & Found Department at San Diego International Airport. We offer Full-Time & Part-Time Hours. Hallmark Aviation is known for providing best-in-class service for leading airlines and focuses on employee happiness and engagement. We are an emerging leader in above-the-wing ground handling services and invite you to apply to be part of our team providing ultimate service and peace of mind. You will learn the behind-the-scenes workings of an international airport, rotate positions within the Lost and Found Department, experience navigating challenges and flight activities for on-time performance, and have the opportunity to professionally interact with high-profile passengers. You will partner with airport authorities, personnel, and clientele to ensure an outstanding and rewarding travel experience. Our teams consist of happy and ambitious individuals contributing to a fun and friendly work environment.

Requirements

  • At least 18 years of age.
  • High school graduate or G.E.D equivalent.
  • Eligible to work in the United States.
  • English proficient.
  • Computer savvy.
  • Organized and logical thinker.
  • Make quick and rational decisions.
  • Problem Solving.
  • Ability to adapt quickly to unforeseen situations.
  • Effective communication skills and good listening skills.
  • Able to multi-task and carry out duties in a dynamic environment.
  • Detail oriented and well organized.
  • Able to communicate effectively, verbally and in writing.
  • Must be able to work varied hours.
  • Weekends and Holidays required.

Nice To Haves

  • Other languages are a plus.
  • Other duties may be assigned.

Responsibilities

  • Perform a broad range of duties and delivering a high quality standard.
  • Assist customers during business hours by operating and assisting at walk-up window.
  • Answer phones during business hours.
  • Inputting required information into the Lost and Found system.
  • Research and verifying validity of all information before release.
  • Collect lost items from Terminals and various other areas of the airport grounds.
  • Photograph and log items.
  • Receive, count, document, and secure items in a lockable container such as a safe.
  • Movement of Goods and Materials in and out of secured lockers.
  • Learn and utilize Lost and Found Software.

Benefits

  • Excellent advancement opportunities
  • Paid Training
  • Dynamic Workplace
  • Voluntary dental
  • Voluntary vision
  • Matching 401k plan
  • Amazon Incentives
  • Paid Parking
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