Loss Prevention Visual Security Officer

Century 21 NYC•New York, NY

8d•$18 - $20•Onsite

About The Position

The Visual Security Officer primary responsibility is to deter theft, communicate suspicious activity to the Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.

Requirements

High School Diploma or equivalent required
Must own or be able to obtain a NYS Security license
No experience required.
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
Resourceful and able to adapt quickly to changing priorities.
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Position requires prolonged periods of standing/walking around store or entrances.
May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
Must be able to apprehend shoplifters.
Ability to sustain long periods of time enclosed in surveillance areas.
Frequently lift/move up to 30lbs.

Responsibilities

Successfully complete all Loss Prevention training requirements including and maintaining personal certifications as required by law
Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.
Acknowledge Customers in a friendly and helpful manner upon Customer’s entry/exit into/out the store.
Monitor high shortage areas including receiving as needed; may perform audit functions
Use two-way communication devices to maintain contact with Store Loss Prevention Team to ensure store safety
Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Loss Prevention Manager
Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
Regular, dependable attendance and punctuality