Loss Prevention Store Security Agent

The TJX Companies, Inc.•Mississauga, ON

11d•Onsite

About The Position

TJX Canada is seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in their stores. In this impactful role, the agent will be instrumental in theft prevention, assist store investigators, and operate advanced CCTV technology to protect Associates, customers, and assets. The position offers opportunities to develop leadership skills, engage with customers, and collaborate with a supportive team in a vibrant retail setting. TJX Canada, a Fortune 100 company, is an equal opportunity employer committed to inclusion and accommodation, offering a vibrant team environment that embraces diversity, fosters collaboration, and prioritizes development across WINNERS, HomeSense, and Marshalls stores.

Requirements

Minimum High School diploma or equivalent experience
Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are encouraged to apply.
A provincial security license is required to be employed in this position (where applicable).

Nice To Haves

Valid driver’s license preferred (may vary by market), with access to a vehicle and good driving record.

Responsibilities

Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service to ensure a welcoming environment.
Detect and prevent theft and fraud against TJX stores, assist Store Investigators during suspect apprehensions, and facilitate civil and criminal prosecution as needed.
Conduct thorough store surveillance using CCTV and floor walking; collaborate with Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external losses from repeat offenders and organized groups.
Report alert signals and support Regional Internal Investigators on internal dishonesty investigations; assist Supply-chain Investigators with potential losses related to the supply chain, and work with Loss Prevention Remote Investigators and District Managers to identify, report, and file external incidents with law enforcement and address possible shrink opportunities.

Benefits

Comprehensive training and development programs provide you with the tools and resources to expand your skills.
Associate discounts at our stores, available to you and eligible family members.
Benefits package starts immediately and includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources.
Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
Guaranteed 37.5-hour work week year-round.
Reimbursed parking fees and mileage (where applicable).
Advance scheduling to help maintain a healthy work-life balance.
Company-provided equipment (cell phone, laptop, tools).
Provincial security licensing training and annual fee reimbursement.